In our 21st "Deming Lens" episode, host Tripp Babbitt shares his interpretation of wide-ranging aspects and implications of Dr. Deming's theory of management.

Topics in this episode include:

• The 6th of Dr. Deming’s 14 Points – "Institute training for skills"
• People learn in different ways
• The use of quotas or targets within organizations, at all levels
• Looking at an organization, from beginning to end
• Rumor mills
• By what method?
• What is the aim of an organization?
• The need to innovate
• Is there a method for innovation?
• Is there a method for moving from data to knowledge?
• Looking to the future, monthly interview podcasts and Deming Lens episodes

Dr. Deming's 14 Points are fully covered in Out of the Crisis. The New Economics presented his later thinking about the 14 points.