In our 16th episode of Deming Speaks, this 20-minute excerpt from a lecture by Dr. Deming includes his thoughts on the following topics (with references to examples in his book, Out of the Crisis):

1. What kind of problems?
2. If you're worried about your competition, you are not doing your job
3. Nothing can do you so much harm as a lousy competitor
4. Are we in this predicament because some people are not doing their best
5. Don't be fooled by figures
6. Put your faith in theories
7. Have we been depending on natural resources?
8. What does it take to become an economic power?
9. Experimental Designs & R. A. Fisher
10. Agricultural experimentation