Beginning with an explanation that he "doesn't go anywhere without an invitation," this 23-minute excerpt from a 1990 presentation by Dr. Deming includes his thoughts on the following topics:

1. Hard work and best efforts
2. Role of automation
3. How to plot points
4. The scarcest items in all the world
5. Missing ingredient - Profound Knowledge
6. Deming's second theorem
7. Efforts guided by instinct
8. Forces of destruction
9. Monopolies
10. Irving Langmuir
11. Management by Results
12. Special causes and common causes
13. How is management going to learn?
14. Work standards
15. Management by Imposition of Results (MBIR)
16. Job of a leader
17. 3 sources of power