In our 7th episode of Deming Speaks, this 30-minute excerpt from a 1992 presentation by Dr. Deming includes his thoughts on the following topics:

1. Knowledge has temporal spread
2. There's no true value of any characteristic that is defined in terms of measurement or observation
3. No such thing as a fact
4. Any plan requires prediction
5. Who is in need of special help?
6. The foreman has two jobs
7. Specification limits are not control limits
8. Student evaluations
9. Systems and the process
10. The most important problems in management have no figures
11. Psychology helps us to understand interactions between people
12. Learning is a source of innovation
13. Learning and gold stars
14. Overjustification