Saurajit wraps up his talk with Tom Farrah, the Senior Vice President and Chief Information Officer of Vistra, an energy company that provides essential resources for customers, commerce, and communities. Tom has shared with us his journey in information technology, from his early days at IBM to his current role at Vistra. In the final part of our conversation, we discuss the impact of the experience economy and how customers today expect fast, easy, and personalized interactions with any organization. Plus Saurajit and Tom discuss how a CIO can deliver on those expectations by leveraging data, analytics, cloud, and automation. Tom also shares some of the best practices and lessons learned from his experience in creating customer-centric IT solutions and talks about the mindset all tech leaders need to embrace. If you want to hear more from one of the most influential and inspiring IT leaders in the world, check out this episode of Demistifying IT!

In the premiere of Demisifying IT, Bhopi and Saurajit are honored to welcome Tom Farrah as their guest. Tom is the Senior Vice President and Chief Information Officer of Vistra, an energy company that powers millions of homes and businesses across the US. Tom has a wealth of experience in information technology, having worked for some of the most renowned organizations in the world, such as IBM, PepsiCo, and Keurig Dr. Pepper. He shares with us his insights on how IT can drive innovation and transformation in any industry, and how he has led some of the most ambitious and successful IT projects in his career. He also talks about the challenges and opportunities that IT leaders face in today’s rapidly changing world, and how he balances his passion for technology with his personal and professional values. If you want to learn from one of the best in the business, don’t miss this episode of Demistifying IT!