In this episode, we demystify the often misunderstood world of surveillance in financial services with Emily Wright, a leading expert in compliance and risk management. Emily breaks down the complexities of employee surveillance, highlighting its real value beyond mere compliance theater. She emphasizes the critical role of human behavior in shaping effective risk management strategies. Join us as we explore how understanding these dynamics can transform your organization's approach to surveillance and foster a culture of integrity and accountability.

SHOW NOTES01:25 Career Journey 08:18 Behind the Screens Book 11:43 Obstacles for Trade Surveillance 14:11 Changes for Comms Surveillance 17:35 Technology & AI Influences 22:42 Do the 3 Lines of Defense Hold?