Join Dr Annalene Weston, Dentolegal Consultant and Mrs Kristin Trafford-Wiezel, Case Manager from Dental Protection to discuss a comprehensive document available for dental practitioners, the Code of Conduct. This useful resource provides guidance and support around best practice for professionalism in the workplace derived from 11 key principles. Listen to this episode to find out about these principles and how to incorporate them into your work environment or everyday life.

https://www.dentalboard.gov.au/codes-guidelines/policies-codes-guidelines/code-of-conduct.aspx

As clinicians we pride ourselves on providing the best level of care for our patients. We hold ourselves to such as high standard that any suggestion of failing can feel like an attack. That’s why we take it so personally if we receive a complaint. Listen in to this insightful podcast ‘Why does it hurt so much – the defendant’s perspective’, hosted by Dr Kiran Keshwara and Dr Annalene Weston for useful guidance around this topic.

Join Dental Protection’s Dentolegal Consultant, Dr Annalene Weston and in-house lawyer Ms Helen Harbourne as they cover the topic of ‘I’m being sued – what happens next?’. This informative discussion will explain what happens if we get sued and where to begin with defending yourself. Listen in to gain a greater understanding of the next best steps in these stressful situations and hopefully ease fears around the process even slightly.

Join Dr Annalene Weston, Dentolegal Consultant at Dental Protection while she talks through the common legal risks and issues impacting contemporary practitioners with Barrister and former Dental Practitioner, Mr Brad Wright. Listen in to hear useful tips and advice around handling complaints, infection control, provider numbers, workplace protocols and other key areas.

1.10 – Records and radiographs
12.25 – What to do on receipt of a complaint
18.20 – Insight and apology
19.50 – Seeking advice
23.00 – The 'don't'
25.50 – Manipulation of records and audit logs
28.35 – Fit and proper person
34.10 – Random drug testing
35.45 – The privilege of being a professional and the privileges (provide and prescriber numbers)
36.40 – Prescriber numbers
39.05 – Treating family
40.40 – Provider numbers
45.41 – Infection control
52.20 – Last pieces of advice

Join Dr Annalene Weston and Dr Kiran Keshwara in our next episode of RiskBites to explore the concept of hero-dontics so when a patient asks for a particular treatment and we agree in good faith, oftentimes against our better judgement. In other words, it could be said we’re playing the hero. Listen to this podcast to find out the risks involved and the potential consequences of saying yes.

What is the power of an apology? Apologies can have positive effects on maintaining a future therapeutic relationship, help to restore trust, reduce negative emotional reactions such as anger and even induce positive physiological responses for the patient and practitioner. This podcast covers what to say and what not to say in an apology as well as examples of effective apologies.

In our first podcast for 2023, we cover the important topic of ‘What should I look for when joining a practice?’. We spend so much of our waking hours in our workplace. Therefore, it is crucial to get our choice of practice right, so that it is a good fit with our own professional aspirations, ethics, financial expectations, and empowers our work-life balance.

Dealing with difficult patients creates additional challenges to any dental appointment and can hinder the ability to provide high quality dental care. This episode of RiskBites discusses how to identify and manage difficult patients including ways to set professional boundaries. Hosted by Dr Annalene Weston who is joined by fellow dentolegal consultant Dr Simon Parsons, this podcast provides insight into the different approaches that can be taken when placed in these unpleasant situations.

Our next episode of RiskMatters, Toolbox for Resilience shares insight around the direct benefits of understanding personal limitations, focusing on your health and building resilience. Featuring topic experts Dr Annalene Weston from Dental Protection and Dr Rachel Morris host of the popular ‘You are Not a Frog’ podcast and creator of the Shapes Toolkit Resilience Training Programme. Our final RiskMatters podcast for the year is essential for all dental practitioners with helpful resources and tips around wellbeing to live your best life.

Click here to sign up for your FREE Thrive Week Planner – a tool to help you plan your ideal working week: https://www.shapestoolkit.com/thrive-week-planner

You are not a frog - the podcast for busy people in high-stress jobs. Find out more: https://youarenotafrog.com

Failing is an important part of learning and growth, and it is important to learn from our failures and not be damaged by them. This Q&A style podcast ‘Falling with style – how to fail well’ features Dr Annalene Weston, Dentolegal Consultant and Mrs Kristin Trafford-Wiezel, Case Manager from Dental Protection for an in-depth discussion around this topic.