Service Design Show

Design better services through experience prototyping / Erik Roscam Abbing / Episode #4

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Experience prototyping can help you design better services! Curious how? Check out this episode with Erik Roscam Abbing.
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EPISODE GUIDE
1:04 - Your first encounter with Service Design.
4:05 - Why are organisations internalizing Service Design?
12:33 - What if we could prototype experiences?
21:41 - When will HR departments require elements of Design Thinking?
29:18 - The beginners tip.
32:35 - Question for the viewers.
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ABOUT ERIK ROSCAM ABBING
@RoscamAbbing ➜ https://goo.gl/MRl7NV
Erik on LinkedIn ➜ https://goo.gl/NQ7L7G
LINKS FROM THE SHOW
Zilver Innovation ➜ http://goo.gl/5WiFK1
Brand Driven Innovation ➜ http://goo.gl/DlBu4m
...more
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Service Design ShowBy Service Design Show
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