Experience prototyping can help you design better services! Curious how? Check out this episode with Erik Roscam Abbing.

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EPISODE GUIDE

1:04 - Your first encounter with Service Design.

4:05 - Why are organisations internalizing Service Design?

12:33 - What if we could prototype experiences?

21:41 - When will HR departments require elements of Design Thinking?

29:18 - The beginners tip.

32:35 - Question for the viewers.

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ABOUT ERIK ROSCAM ABBING

@RoscamAbbing ➜ https://goo.gl/MRl7NV

Erik on LinkedIn ➜ https://goo.gl/NQ7L7G

LINKS FROM THE SHOW

Zilver Innovation ➜ http://goo.gl/5WiFK1

Brand Driven Innovation ➜ http://goo.gl/DlBu4m