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Here's the list of resources for each topic along with hyperlinks:
Define Research Goals and Scope:
Resource: Nielsen Norman Group - Defining Your Research Questions
Case Study: Airbnb's Search Redesign
Resource: Interaction Design Foundation - User Personas
Case Study: Spotify's Personalization Features
Resource: Maze's UX Research Methods Cheat Sheet
Case Study: Uber's Card Sorting
Resource: UserTesting - Recruiting the Right Participants
Case Study: Etsy's Diverse Participant Recruitment Conduct Research Sessions:
Resource: Nielsen Norman Group - Usability Testing 101
Case Study: Dropbox's In-Home Visits Analyze and Synthesize Data:
Resource: UX Collective - Data Analysis for UX Design
Case Study: Netflix's Personalization Engine Present Findings and Recommendations:
Resource: Interaction Design Foundation - Storytelling with Data
Case Study: IDEO's Stakeholder Presentation Develop User Personas and Scenarios:
Resource: Persona Creator Tool
Case Study: Intuit's TurboTax Redesign
Resource: User Journey Template
Case Study: KLM Airlines' Customer Journey Build Wireframes and Prototypes:
Resource: Figma Design Prototyping Tool
Case Study: Slack's Search Feature Iteration Conduct Usability Testing:
Resource: UXPin's Usability Testing Guide
Source: Usability Testing in System DesignUX Research Resources Summary:
StepContent ScriptResource (Link)1. Define Goals & ScopeWhat are we trying to understand?Nielsen Norman Group: Defining Your Research QuestionsCase Study: Airbnb Redesign
2. Identify UsersWho are we designing for?Interaction Design Foundation: User PersonasCase Study: Spotify Understanding Music Listeners
3. Choose MethodsWhat methods answer our questions?Maze's UX Research Methods Cheat SheetCase Study: Uber Card Sorting for App Menu
4. Recruit ParticipantsWho should we involve? How to find them?UserTesting's Recruiting GuideCase Study: Etsy's Diverse Marketplace Research
5. Conduct SessionsHow to interact and ask questions?Nielsen Norman Group: Usability Testing EssentialsCase Study: Dropbox In-Home File Sharing Research
6. Analyze & Synthesize DataWhat did we learn? Translate into insights?UX Collective's Data Analysis for UX DesignCase Study: Netflix Personalized Video Recommendations
7. Present Findings & RecommendationsCommunicate findings effectively? Make recommendations?Interaction Design Foundation: Storytelling with DataCase Study: IDEO Storytelling Research Presentationdrive_spreadsheetExport to Sheets
Persona Creator Tool: https://www.hubspot.com/make-my-persona
User Journey Template: https://uxbooth.com/
Figma Prototyping Tool: https://www.figma.com/
UXPin Usability Testing: https://www.uxpin.com/user-testing