In Network

Designing for Health: A Jay Holmgren, PhD | Asst Professor, University of California San Francisco | Understanding clinicians’ work with EHR activity log data


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Dr. A Jay Holmgren, assistant professor in the Department of Medicine at UC San Francisco, and the Center for Clinical Informatics and Improvement Research, joins Nordic Chief Medical Officer Dr. Craig Joseph and Head of Thought Leadership. Dr. Holmgren has spent his career studying real-world use of EHR applications, trying to shorten the ‘digital use divide.’ In this podcast, Dr. Holmgren discusses how he gained access to a treasure trove of EHR activity log data and how he used those data to gain valuable insights into how clinicians use their software. Those insights help him narrow the productivity paradox and reclaim clinicians’ focus on patient care.

Show notes:

[00:00] Intros

[01:12] Dr. Holmgren’s background

[06:26] Dr. Holmgren’s business-minded approach to healthcare and policy

[09:50] U.S. versus non-U.S. use of EHRs

[17:34] How non-U.S. healthcare providers can think about maximizing the use of the EHR

[21:30] Barriers to surveillance reporting

[25:47] Researching mass data in EHRs

[31:19] Adversarial billing structures in U.S. healthcare

[38:38] Things so well designed they bring Dr. Holmgen joy

For a full transcript, click here.

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