Nordic Chief Medical Officer Craig Joseph, MD, talks with Brian Urban, head of population health at Best Buy Health. They discuss Brian’s background in public health, how he became interested in the intersection of health and technology, and what goes on inside a clinical command center. They also talk about technological tools from outside of healthcare that can help diagnose or alert clinicians from afar, the importance of digital literacy in rural environments, and the lessons that a consumer electronics retailer can teach a health system.

Show Notes:

[00:00] Intros

[01:43] Brian’s background

[07:20] The mission of Best Buy Health

[12:38] The difference between providing care and enabling care

[14:47] Hospital at home

[22:05] Best Buy Health’s place in the healthcare ecosystem

[25:02} What’s new in remote patient monitoring

[30:28] Incorporating design into clinical workflows

[33:14] Design that brings Brian joy

[36:15] Outros

For a full transcript, click here