Nordic Chief Medical Officer Craig Joseph, MD, talks with Bryan Vartabedian, MD, chief medical officer at Texas Children’s Hospital. They discuss his beginnings in pediatrics, the current state of physician burnout, and why the rise of technology and algorithmic care has created a disconnect between doctors and patients. They also talk about the future of telehealth, what key performance metrics don’t capture, and the power of suboptimization in healthcare.

Show Notes:

[00:00] Intros

[01:30] Dr. Vartabedian’s background

[06:20] Evolving medicine towards empathy

[10:04] Addressing physician burnout

[14:59] The power of suboptimzation

[20:56] The people margin

[24:10] What key metrics don’t show

[28:38] Combatting pajama time for physicians

[32:35] The future of telehealth appointments

[35:07] Well-designed things that bring Dr. Vartabedian joy

[37:04] Outros

For full transcript and shownotes, click here