UCHealth CMIO Dr. CT Lin speaks with Nordic Chief Medical Officer Dr. Craig Joseph and Head of Thought Leadership Dr. Jerome Pagani. Dr. Lin shares how he applies aspects of mindfulness in both his personal and professional lives, how being intentional about the patient experience can improve the overall healthcare journey, and why he’s passionate about transparency. Make sure to listen to the entire episode for a special treat only Dr. Lin himself could strum up.

Show notes:

[00:00] Intros

[03:12] How Dr. Lin has incorporated aspects of mindfulness into both his personal and professional life

[06:05] Thoughts on the EHR suppressing patient’s messages of gratitude

[08:02] A failure resume and the concept of not shooting the second arrow

[11:03] Ways in which to involve patients to make their experience better

[14:29] Open notes and operationalizing transparency

[19:56] Communicating a vision or idea through a one-pager

[23:37] Things that are so well-designed they bring him joy

[27:00] A special treat

[28:17] Outros

For a full transcript, click here.