In Network

Designing for Health: Karen Joswick, MHA | President and CEO at Benevolence Health | Turning data into actionable insights


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Nordic Chief Medical Officer Craig Joseph, MD, talks with Karen Joswick, President and CEO at Benevolence Health. They discuss CMS’s TEAM program, and how it differs from previous value-based care models. They also discuss leveraging digital tools and AI for patient support, and how digital apps, portals, and AI-powered decision support can drive better outcomes

Show Notes:

[00:00] Intros

[00:46] What is TEAM

[06:06] The importance of consistent care pathways

[08:41] Data, surgeons, and the patient voice

[22:26] Pre-surgical prep

[23:25] Tech tools for follow-up and recovery

[26:36] Rethinking clinical decision support with AI

[29:25] Turning data into actionable insights

[32:32] Karen’s favorite well-designed thing

[33:52] Outros

For a full transcript, click here

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