Nordic Chief Medical Officer Craig Joseph, MD, chats with Lalita Abhyankar, MD, family physician and clinic medical director at Carbon Health. They discuss her medical background, the evolving mission of Carbon Health, and her journey in understanding change management. They also discuss the emotions behind clinical care, the similarities and differences between primary care and urgent care, and how doctors can think more like engineers while still maintaining and growing relationships with their patients.

Show Notes:

[00:00] Intros

[01:25] Dr. Abhyankar’s background

[07:05] The mission of Carbon Health

[08:45] The overlaps between primary and urgent care

[14:05] Working with software developers and engineers in healthcare

[21:20] Learning about change management

[24:18] Drinking from the firehose of data and technology

[28:06] Relationship building

[33:10] Things that are so well designed, they bring Dr. Abhyankar joy

For the full transcript and more info, click here.