Nordic Chief Medical Officer Craig Joseph, MD, and Head of Thought Leadership, Jerome Pagani, PhD, chat with Matt Sakumoto, MD, a virtual primary care physician and a chief medical information officer at Sutter Health. They discuss advances in virtual and telehealth, and what the future of primary care looks like five to 10 years from now. They also touch on the growing prevalence of team-based care, the power of digital empathy, and building understanding between physicians and patients.

Show Notes:

[00:00] Intros

[01:06] Dr. Sakumoto’s background

[06:45] Digital empathy in healthcare

[08:01] The role of AI in the future of medicine

[13:21] Primary care informatics and the science behind implementation

[16:05] What primary care will look like in five to 10 years

[18:13] The importance of team-based care

[27:37] Embracing the inbox

[35:58] How health systems can compete with new micro-efficient services

[38:03] Things so well designed, they bring Dr. Sakumoto joy

For a full transcript, click here.