Nordic Chief Medical Officer Craig Joseph, MD, sits down with Mitesh Patel, MD, Chief Clinical Transformation Officer at Ascension. They discuss his background in creating healthcare technology solutions, how he helped found the Penn Medicine Nudge Unit, and why he decided to attend business school before medical school. They also discuss the idea of sludges and nudges in clinical care, leveraging behavioral economics within healthcare, and how health system improvements were inspired by reality television.

Show Notes:

[00:00] Intros

[01:35] Dr. Patel’s Background

[06:30] His founding of Docphin

[10:33] The history of the Penn Medicine Nudge Unit

[14:06] Making a difference in the Nudge Unit

[24:31] The future of Nudge Units across the globe

[25:32] His current role at Ascension

[29:14] Integrating AI into wellness text messaging

[34:27] Sludge vs Nudge

[38:35] Dr. Patel’s favorite well-designed things

[40:39] Outros

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