The Indecisive Carpenter
You be the expert.
Set goals for the project with the client.
Don’t ask the customer’s opinion.
Behaving as an employee
Become a consultant or advisor instead.16:20: Consultant vs. employee
Ron Baker
Expertise translates into advice.21:30: Client wants to be involved more.
Run any request past the business case.
Keep the project on course.30:00: Target businesses without your capabilities in-house.
Do more than just your craft.
Ask the right questions.
Establish yourself as an expert.39:40: Maximize your profit.
Not just revenue.
Don’t give away your knowledge for free.
Value is contextually defined.45:45: What to say to clients.
Find out the business goal.
Communicate about progress.
Ask for more information about customers.Picks:
Mike Monteiro Keynote (Jonathan)
Shard Keychain Tool (Jonathan)
How to Fail at Almost Everything and Still Win Big (Reuven)