It’s frightening but true—although it takes years to build your reputation (both online and offline), it takes only moments for a negative online review to destroy it. Help happy clients spread their accolades for your practice through online reviews. Engage negative reviewers with honest, transparent and timely responses and earn back respect and goodwill. In this session, discover how to develop a reputation management plan for your practice. It is time to navigate the world of online reviews!

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