Difficult Happens; Effective Communication for Bosses

Creating and maintaining a healthy company culture requires intention. It takes a clear mission, vision and values. Not the corporate poster, phoned-in version of a mission, but rather a well thought out and fluid document that grows with you. However, there’s a guardian at the gate, one that stands in the way of cohesion and leads to a toxic work environment.

This saboteur is multi-layered and often invisible because it is internal.

Anything from a stomach ache to how much sleep you got the night before will impact how you communicate with and are perceived by, others. This is the “context”, or the circumstances surrounding your message. To be a great communicator you need to understand a few key things. Context is Everything

Communicating is connecting. It is sharing and receiving information that will lead to a greater understanding and bringing you closer to others. In turn, this will bring about greater self-awareness.

Have you been at a loss for words? What do you say when you don’t know what to say When the conversation is tense and you need to communicate in a way that you both can truly hear what is being said the words can be hard to find. Being effective with your communication in this scenario can be difficult, it can often seem like everyone is talking but no one is listening and nothing of value is being said.

When you say the right thing, you can get the conversation back on track.

With Hannah Smolinski

Does talking about money trigger you? On today’s podcast, Hannah and I dive into communicating effectively when the topic is touchy, Boundaries around our personal time, family, work and the summer months, and what avoidance and confusion have to do with one another.

Have you ever heard of the Hierarchy of Accounting Needs?

Do you know how to speak so that Someone will listen during a difficult conversation?

It is not easy to know the best way to get your point across during a tense or difficult conversation. Getting heard and truly hearing each other is hard to do when your mind and body is preoccupied with all the emotions that are vying for your brain's attention. They can run the gambit, from fear to shame, from anger to confusion. They don’t call it a ‘difficult’ conversation for nothing.

Julie Fry and I talk about how she has grown her business while pivoting her business model and communicating with team members all over the world.

Change, growth, and scaling can be a scary thing, setting up and checking in on the way that you communicate with your team, and your clients is essential. When we are open, invite feedback, and acknowledge missteps or weaknesses, we can move past our upper limit fears and grow our resilience.

Do you know your conflict personality-type? We take a look at the victim conflict personality type and how it impacts your communication. Whether you have this conflict personality type or are dealing with one. I give you actionable steps that you can take to help you navigate conflict with this type to save you time, money and energy. Life is stressful enough, and conflict is inevitable, take these skills and tips with you so you can identify, navigate or even avoid a conflict altogether.

On this week’s episode, Shelli and I Dive into some meaty subjects, leading your team and guiding your clients during times of great change. How to lead with Integrity while correcting or addressing poor behavior and we even touch on why business bullies behave the way they do and how they like to operate.

Change, fear, the unknown, disagreements & conflict are inevitable in the modern day workplace,s we discuss causes and solutions that will guide you to being an amazing leader.

Do you know an avoider? On today’s episode, we dive into how the avoider conflict-personality type impacts communication, your business, and your life so that you can master the art of conflict. It is an art, one that with practice will give you the tools you need to navigate conflict with ease.

For the avoider, obfuscation, retreating and procrastination is their baseline in a conflict.

This is a juicy episode filled with way’s that you can use a story in your everyday work life, from the boardroom to the stage. Carol and I talk about everything from our personal struggles and successes to the DNA of the feminine, from speaker hijackers to why Emma should stop watching Law and Order SVU.

Carol tells us how she uses the three-act story structure and the Hero’s journey when working with clients. There are lots of free giveaways on dealing with conflict and a strategic speaking guide.