Ian Gillard is senior executive vice president at Bangkok Bank as well as a member of the board at blockchain vendor R3. He speaks with Jame DiBiasio about Bangkok Bank's digitization strategy as Thailand goes cashless.
Timecodes:
0:00 - Ian Gillard, Bangkok Bank
1:10 - About Bangkok Bank
2:39 - Bangkok Bank's first digital products
3:09 - The bank goes mobile
3:18 - Corporate versus consumer banking digitization
4:30 - How well do you really know your consumers?
7:13 - Gaining customer insight, the learning process
8:06 - Where tech can take banking
9:09 - Fintechs as competitors and as partners
10:56 - Prospects for virtual banks in Thailand
13:30 - Thailand is going cashless, and Bank of Thailand's work
17:41 - Retail CBDCs / digital currency, and tokenization
19:45 - Developing blockchain-based trade finance