Digging In

In this Episode, we're joined by MISS DIG 811 Web Ticket Manager, Stephanie Boe, to discuss how using Remote Ticket Entry (RTE) can benefit any and all excavators that communicate with MISS DIG 811 on a consistent basis. A wide variety of functions, tailored training, and an easy sign-up process. If you dig for a living, RTE is the program for you.

We're joined by Kay Lancour with Consumers Energy's Public Safety Outreach and Damage Prevention Team to discuss the damage prevention initiatives taking place at Consumers Energy, and how they may be able to assist in your project's success.

With digging season around the corner, MISSDIG 811 will soon begin to roll out its public awareness campaigns and activities. In this episode we preview what Michigan residents should expect to see and hear from the Notification Center in 2021.

In this episode, we're joined by Harry Carr, Project Manager at Utility Resource Group. With his help we hope to offer excavators, homeowners, and all stakeholders, a better understanding of what goes into the challenging and important work of underground facility locating.

MISS DIG 811 tickets don't find their way to Michigan's facility owners and operators via magic. In this episode, we're joined by Laura Arnold, Member Services Director, to discuss how her department works with each member to ensure that tickets find their way to the appropriate party at the appropriate time, and how they can help you with your damage prevention needs.

Millions of calls have been processed by MISS DIG 811 over the years. Not all of them are straight forward. In this episode, several current and former Notification System Representatives share their accounts of unique, bizarre, and humorous calls they have taken.

In this episode we preview three updates to the MISS DIG 811 ticket creation process that will be rolled out in 2021. We'll discuss how Locate Demand Management, Complex Ticket, and E-Mod, can help streamline the damage prevention process for excavator and locator alike.

Digging In kicks off 2021 by looking at three utility and excavation stories that made headlines both nationally and in Michigan.

Sources: WDIV, Detroit | KUSA- 9 News, Denver | Reuters

We thankfully reached the end of this crazy year! In this episode we'll take a quick look back at some of the new initiatives undertaken at MISS DIG 811 in 2020.

Buried facilities are struck thousands of times a year across the state. In this episode we'll take a look at some available statistics that highlight some of the underlying causes, as well as how to enhance the reporting of damage data that that is ultimately used to develop strategies to reduce these incidents.