This is the first time I am hosting 2 guests and it had been an enlightening and absolutely enjoyable episode. The crucial part of the episode was deep-diving in entrepreneurial habits, mindsets and highlighting the benefits of artificial intelligence (AI) into solving real social problems. This episodes truly reflects the compassionate side of AI "Sensitivity towards human pain, mistakes, and sufferings must be the part of the evolving new artificial intelligence systems." - Dr. Amit Ray (from book Compassionate Superintelligence AI 5.0 book written by Notable AI scientist )
Guest 1: In today's episode I am hosting Muj Choudhury Founder and CEO at VoiceIQ
You can find him at LinkedIn https://www.linkedin.com/in/muj-choudhury-20b4a8/ .Please check out Voice IQ website for this brilliant tech https://voiceiq.ai
For decades business phones have done little more than let employees dial phone numbers - no CRM integration, process or intelligence. At first we thought, why don’t we build a system that offers call centre level capabilities to everyone? But then Voice IQ thought, wait, why don’t they do more than that? Why can't they deliver a calling experience that is so unrecognizable better than what is available today that it completely reshapes the way you do business with your customers. Enter VoiceIQ, a system that integrates with your CRM in minutes, a system that takes control and coordinates who in your organization is calling into your customers, a system that constantly learns when your customers are available to take calls, which numbers they are most receptive on and then advises callers using detailed call insights. VoiceIQ raises your call connection rates, ensures every call benefits the caller and the customer, and delivers detailed MI that continuously improves how you engage with your customers. Get a quantum leap advantage. Get VoiceIQ
Guest 2: Nicholas Dutton- Founding Partner, Director at NICHOLAS DUTTON CONSULTING|
You can find him in LinkedIn:https://www.linkedin.com/in/nicholas-dutton-5aa7062/. Please his company website : https://www.nicholasduttonconsulting.com/
Nicholas Dutton Consulting specialises in helping organisations make great decisions about how best to invest in their Telecoms and IT.
Companies need to make the best possible use of the latest technology to continuously deliver exceptional customer experience. The telecoms and IT industry is moving at a ludicrously fast pace and we help our customers keep up. Nick's firm work in collaboration as partners, continuously sharing our knowledge and know-how.
There has never been such a wide selection of options available to companies; greater choice can also mean added complexity. Investing in the wrong platform, supplier or technology can prove very costly – just think about the number of times you have heard about failing NHS IT projects, for example. In contrast, great decisions can make your organisation stand out from the crowd for years to come.
start every potential partnership with the truth: an open and honest discussion to establish if and how we can make a genuine difference to our customers. Our business is built upon connectivity: connecting technologies, connecting businesses, connecting colleagues and connecting with customers.
Enjoy learning and listening Digital Dreamers !