In this episode of the Digital Excellence Podcast, we welcome our special guest Steven van Belleghem. For those who don’t know him: he’s a best selling author, international keynote speaker, consultant and founder of Nexxworks, tech enthusiast, Disney-freak, and, more and more, a marketing phenomenon.

Just 2 months ago, Steven’s released his newest book: “The offer you can’t refuse” Since that book (featured in a Forbes top 10) is all about customer expectations going beyond convenience, we talk a lot about this topic. In this episode, you’ll hear important take-outs on Steven’s new books, about customer experience and AI, and about reverse engineering customer experience. We also talk about the impact of Covid-19 on society and the role technology is playing in shaping new work habits and environments.

In this episode of the Digital Excellence Podcast, we welcome our guest Peter Sonke. He’s the former Director Online and e-commerce for Dutch telecom brands KPN and Telfort, has a background in commercial development and business analysis and nowadays he’s self-employed: as a VP of Digital and VP Online he's helping companies accelerate their performance in (digital) sales, marketing, and service.

In this episode, you’ll hear all about the organization and shaping of digital team(s) in the ever changing and highly competitive telecom industry, Peter’s views on digital business, technology, and… you’ll hear all about his 6 winning digital strategies.

Hans Burki and Niels van de Hoogen about their journey towards offering the best mobility solution in the market, trends in the Automotive Industry, the challenges Athlon faces and what it means to provide a total mobility solution.

Raymond van Eck (easyEnergie) en Matthijs van den Broek (WUA) hebben het in de tweede aflevering over digital, strategie, kpi’s, trends, conversie-optimalisatie en klantonderzoek.

De WUA Digital Excellence Podcast bevat diepte-interviews met professionals uit verschillende branches. Samen met een expert praten ze over het bereiken van Digital Excellence. Hoe pakken ze dit aan? Wat drijft hen? Leer van de gesprekken en laat je inspireren.

Maarten van der Gugten (T-Mobile) en Daan Tames (WUA) hebben het in deze eerste aflevering over digital, strategie, kpi’s, trends, conversie-optimalisatie en klantonderzoek.

De WUA Digital Excellence Podcast bevat diepte-interviews met professionals uit verschillende branches. Samen met een expert praten ze over het bereiken van Digital Excellence. Hoe pakken ze dit aan? Wat drijft hen? Leer van de gesprekken en laat je inspireren.