Original Launch: Feb 2, 2023

See what is happening now at www.healthimpactlive.com 

YouTube Video: https://youtu.be/pm0fqWhgOFw

Strikes by healthcare workers worldwide, like the one that just ended in NYC, have nearly doubled in the last two years. Many decry severe staffing shortages drive patient safety fears. A recent NY Times article discussed how Ascension created its staffing mess; it doesn't blame the pandemic or the great resignation but targets leadership for bare-bones staffing. It’s true that pre-pandemic staffing practices, which left organizations badly strained by the virus, are partly responsible for the crisis. But it is as much about what Ed Yong wrote in the Atlantic in 2021, “Healthcare workers aren't quitting because they can’t handle their jobs. They’re quitting because they can’t handle being unable to do their jobs.” For too long, employers failed to heed warnings about the dangers of dysfunctional systems. Instead, they relied on frontline staff's altruism, resourcefulness, and patient-first commitment to make those systems work. The pandemic laid bare the inherent betrayal in that approach, needlessly putting staff and patients at risk. Organizations must go beyond offering individual solutions and psychological support to reverse the exodus from healthcare. They must commit to operational transformation focused on facilitating frontline care and repairing the disaffection with their workforce. 

Speaker: Wendy Dean, MD, President, and Co-Founder, The Moral Injury of Healthcare

Originally Published: 

ChatGPT has gotten a lot of attention in recent months.  AI and Machine Learning have the potential to be used in a variety of healthcare applications, including medical documentation, virtual assistants, diagnosis and treatment, drug discovery, and patient engagement.  Here experts discuss the promise and the potential risks of AI, machine learning, and other conversational language models in healthcare.  Specifically, they will discuss how the tools can be:

• Used to generate medical reports and notes to save time for healthcare professionals and improve the accuracy of patient records.
• Integrated into virtual assistants for healthcare providers, allowing them to quickly and easily access information about patients and their medical histories
• Used to assist with diagnosis and treatment by providing information about different conditions and potential treatments
• Assist drug discovery by providing information about different compounds and their potential uses
• Leveraged to engage patients through chatbot interfaces, providing information about their conditions and answering any questions they may have

Ronald Razmi, MD, Chief Executive Officer, Kinders

Elise Kohl-Grant, MBA, Healthcare Engagement Advisor, Amazon Web Services

Divya Pathak, MBA, MS, Vice President/Vice Chair - Artificial Intelligence/Machine Learning & Analytics, Mayo Clinic

Megan Antonelli, Chief Executive Officer, HealthIMPACT

See what is happening now at www.healthimpactlive.com 

Long-term planning and short-term solutions for healthcare burnout and turnover are critical to healthcare’s ability to deliver patient care. A solid identity infrastructure can ensure that nurses and others can access relevant care information at the right time. Automating access is essential for quick onboarding during surges and avoiding long-term technology frustration and security issues. In this session, we’ll speak with leaders about the challenges of delayed access and the temptation to “rubber stamp” provisioning. 

Updated protocols for an evolving staffing model to accommodate travel nurses, nurses with multiple roles, and the changing roles of nurse leadership. Beyond multi-factor authentication - creating a deeper understanding of identity governance to ease staffing challenges Educate to avoid dangerous workarounds like using the same access or over-provisioned clinicians to prevent breaches that impact the delivery of care Discover, secure, and manage identity to help clinicians get on the front lines faster by providing frustration-free access to the application, systems, and data at the right place and time.

 Scott Raymond, MHA, INF, BSN, RN Chief Information & Innovation Officer Nebraska Medicine 

Rob Sebaugh, Healthcare Strategist SailPoint 

Victoria Tiase, Ph.D., RN-BC Assistant Professor University of Utah 

Matthew Holt, Founder THCB Moderator

Originally Published: Feb 2, 2023

YouTube Video: https://youtu.be/eVPVnTJKWUQ

Since the advent of the electronic medical record, there has been tension between the many advantages technology can bring to the patient care process and the fact that more and more clinician time is spent facing the computer rather than the patient.  As technology improves, we hope we reach the inflection point where technology can give time back to the clinician by automating repetitive non-core tasks.  As healthcare faces the biggest staffing crisis ever, it’s not a matter of people or machines in healthcare but both working together.  Listen as panel members share how their organizations and healthcare stakeholders are evolving processes, technology, and coordination of tasks to focus clinician expertise on patient care and alleviate unnecessary administrative burdens – ultimately improving the patient experience and clinician job satisfaction.

• How can technology be leveraged to refocus care providers on mission-oriented fulfilling work?
• How can automation in healthcare bring better and more fulfilling jobs to healthcare?  
• How do we leverage the power of artificial intelligence, machine learning, and robotic process automation to improve the effectiveness of today’s healthcare workforce? 
• Discuss how technology can avoid clinician burnout rather than add to it. 
• What can be automated? Delegated? Without a loss of human touch or empathy in healthcare? 

John Chelico, MD, National System Chief Medical Information Officer, CommonSpirit Health

Yan Chow, MD, MBA, Global Healthcare Leader, Automation Anywhere

Kenrick Cato, PhD, RN, CPHIMS, Professor, University of Pennsylvania/Children's Hospital of Philadelphia

The COVID-19 pandemic exposed systemic inequities in the quality and safety of the patient care experience—including gaps in interpretation services, telemedicine access, and crisis standards of care.  Even today, economic, social, and other injustices continue to create barriers to accessing high-quality health care.  As organizations prioritize the importance and necessity of embedding equity into quality and safety operations, there are several strategies that organizations can use to improve services, technology, and partnerships that advance health equity.

Leaders discuss how to:

• Apply the patient safety and quality of care lens to equity
• Use data and analytics to identify and address disparities in care and to monitor the impact of interventions aimed at reducing those disparities
• Invest in technology and other resources to support the delivery of high-quality care, including electronic health records, telemedicine, and other tools that can help to reduce barriers to care
• Engage in continuous quality improvement efforts to identify and address areas for improvement in the delivery of care, including the development and implementation of evidence-based practices that have been shown to be effective in reducing disparities

Komal Bajaj, MD, MS-HPEd, Chief Quality Officer, NYC Health + Hospitals/Jacobi/NCB, Professor of Obstetrics & Gynecology

Pothik Chatterjee, Executive Director of Innovation, LifeBridge Health

Kimberly Noel, MD, MPH, Medical Director, 23andMe

Shu Li, PhD, MPH, Chief Operating Officer, Rendr

Penn Medicine Princeton House Behavioral Health. To date, more than 300 Princeton Health physicians and employees have used Penn COBALT. Early in the pandemic, the Medical Staff Executive Committee began periodically using the Mayo Clinic Well-Being Index to help uncover the risk of distress and burnout among the medical staff, which comprises more than 1,370 physicians. The Well-Being Index is an online, validated self-assessment tool invented by the Mayo Clinic that measures six dimensions of distress and well-being in just nine questions. 

In addition to the use of the Well-Being Index and the changes implemented in response to the periodic surveys, Princeton Health also promotes and encourages the use of Penn COBALT, a digital platform launched by Penn Medicine to give physicians and other employees access to mental health and wellness content, including the Mind on Mental Health podcast.  In this session, Dr. Gronczewski will discuss the why, the what, the how, and what’s next for these programs.

Shereese Maynard, MS, MBA, Co-Owner, HIT Like A Girl Pod

Craig Gronczewski, MD,  Chief Medical Officer, Penn Medicine Princeton Health

As Health Systems expand through acquisition and development, scaling clinical teams becomes increasingly difficult.  MUSC Health System has bought twelve new hospitals across the state. It uses technology like Virtual Cockpit and Rad Companion to virtually scan across the state to create efficiencies in its clinical workforce. While the technology is in place, it is also important to have a deep pipeline of clinicians, so they have partnered with the city of Charleston and the Charleston County School board to fund six graduates each year to a local college for full-ride scholarships to medical programs like a lab, rad tech, pharmacy, and medical assistants and nursing. Join us for a deep dive into these programs with Ron McKee, System Administrative Office for MUSC Health.

While other healthcare organizations have seen staffing issues, HonorHealth has been able to focus on improving safety. Todd Larson has a background in law enforcement and the military and has been setting up communication and workplace safety for healthcare organizations.

Workplace safety is a top concern in the industry, with one of the highest instances of workforce violence. Learn about:

•    Simple steps to avoid workplace violence
•    Learn how to set up a network operations center (NOC) in healthcare.
•    Patient-Centered leadership dedicated to caring is at the heart of communication coordination.

Todd Larson, Ed.D., MSL, FABC, Consultant | Workplace & Public Safety, HonorHealth

Janae Sharp, Founder, The Sharp Index

HealthIMPACT Live Presents: Spotlight on Nurse Entrepreneurship - Innovation on the Front Lines - Addressing Systemic Issues Driving Disparities in Healthcare

Original Publish Date: Oct 26, 2022

YouTube Video: https://youtu.be/-v-vsCzhuHg

As a Black registered nurse, Layo George has worked ambitiously to tackle the systemic issue that has single-handedly created a disparity in the healthcare experiences of Black mothers compared to white mothers. She created an app to not only help women thrive in the joy of pregnancy but to drive better maternal outcomes for both the mothers and their babies. Wolomi, which began as a nonprofit organization, is a digital community of women of color that offers clinical support in the form of online courses, virtual group coaching, and one-on-one tutorials for women of color during pre-pregnancy planning, pregnancy, and postpartum. These are all led by a registered nurse. We'll discuss innovation on the front lines of healthcare, hear Layo’s founder's story, and talk about how to develop technology that makes healthcare better for everyone.

Layo George, RN-MHSA CEO, Chief Clinical Officer, & Founder, Wolomi 

Janae Sharp, Founder, The Sharp Index