How many insurance markets is the right number to have for a broker? The DIPP crew dig into this question to see where the balance lies & who should those markets be.

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How many insurance markets is the right number to have for a broker? The DIPP crew dig into this question to see where the balance lies & who should those markets be.

Does the pareto priniciple (80/20 “rule”) apply to the placement of business with a broker’s markets? What are the pros & cons of having more markets vs less markets? How does a broker’s relationship with individual carriers change with size?

Yup – this is another debate about whether “size matters”

The post Season 4 – Episode 7: Power to the People (John Lennon) appeared first on Digital Insurance Pint.

In this episode, we talk about Jai's past, sports, mount everest and where IFS fits into the broker channel.

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And now a word from our sponsor….

How does the Digital Insurance Podcast get made? A dash of experience, a pinch of sass, a spoonful of wishful thinking and a whole lot of support from Jai Laba and IFS Premium finance.

In this episode, we talk about Jai’s past, sports, mount everest and where IFS fits into the broker channel. The majority of brokers rely on their carriers to collect premiums & are thus beholden to their carrier’s service levels. Have a listen to what Jai has to say & see what other choices are actually available to you.

The post Season 4 – Episode 6: IFS Premium finance appeared first on Digital Insurance Pint.

One definition of an accelerant is: "A substance used to accelerate a process". In this episode, Jeff Radke, CEO of Accelerant discusses their foray into Canada and how they plan to accelerate that process.

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One definition of an accelerant is: “A substance used to accelerate a process”. In this episode, Jeff Radke, CEO of Accelerant discusses their foray into Canada and how they plan to accelerate that process.

Accelerant was founded by industry veterans with a burning (get it?) desire to challenge the status quo & the capital to make it happen.

Buckle up & have a listen to what Jeff has to say to the DIPP crew in this episode

The post Season 4 – Episode 5: Accelerant CEO Jeff Radke appeared first on Digital Insurance Pint.

In this episode, we dig into the unintended consequences of technology implementations.

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“She blinded me with science!”

In this episode, we dig into the unintended consequences of technology implementations.

Did carriers solicit broker input on tools & process to remove friction?

Did carriers receive “good” feedback from brokers?

Is paperless catching on ? update on road to paperless – our spin.

Is there such a thing as a “good” broker portal?

Check out the episode & see what the guys think about the impact of new carrier technology implementations on the broker channel. Thanks to our sponsors, IFS, Croo & Garrison.

The post Season 4 – Episode 4: Blinded Me With Science (Thomas Dolby) appeared first on Digital Insurance Pint.

In this episode, the guys get into what the associations do and don't do, how it works and how it could work better.

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Come on, people now

Running a small business – like a brokerage – is tough. You don’t have all the resources, information or access that you need. Luckily, Canadian brokers have provincial associations and a national association to rely on.

In this episode, the guys get into what the associations do and don’t do, how it works and how it could work better.

The post Season 4 – Episode 3: Get Together (The Youngbloods) appeared first on Digital Insurance Pint.

With multiples at an all time high and a raft of recent broker sales, the DIPP guys take a deep dive in broker M & A.

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New car, caviar, think I’ll buy me a football team.

With multiples at an all time high and a raft of recent broker sales, the DIPP guys take a deep dive in broker M & A.

They dig into the motivations of brokers who are selling, debate whether niche brokers can survive and discuss whether scale is the only competitive factor that works. Can strategic partnerships, clusters and franchises drive this scale?

M & A needs financing, so the guys get into the different styles of financing, whether that’s financing for growth, acquisition or succession. They also debate the pros & cons of getting your money from the banks, insurers or VCs. What are the pros, cons and fine print?

The post Season 4 – Episode 2: Money (Pink Floyd) appeared first on Digital Insurance Pint.

The IBAO has been hard at work for the last year & a bit on a major strategic initiative for the broker channel - going paperless.

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The IBAO has been hard at work for the last year & a bit on a major strategic initiative for the broker channel – going paperless.

Join Steve, Jeff, Adam & Tom as they sit down for an in depth discussion on the going paperless initiative.

Colin Simpson, IBAO CEO and Steve Gugler, partner 3 Tree get into the weeds with the DIPP crew on the project. Answering key questions, such as:

This is an important step for the broker channel, so check out the episode & get informed !

The post Season 4 – Episode 1: Going Paperless appeared first on Digital Insurance Pint.

Early on in our final episode of season three, Jeff calls Nigel Walsh “a legend in the industry.” He wasn’t kidding. Nigel is one of the top InsurTech influencers in the world and Google’s Managing Director of Insurance. Prior to that, he was a partner at Deloitte and involved in digital, InsurTech and technology transformation. He’s also co-host of the Insurtech Insider Podcast.

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Early on in our final episode of season three, Jeff calls Nigel Walsh “a legend in the industry.” He wasn’t kidding. Nigel is one of the top InsurTech influencers in the world and Google’s Managing Director of Insurance. Prior to that, he was a partner at Deloitte and involved in digital, InsurTech and technology transformation. He’s also co-host of the Insurtech Insider Podcast.

One of the most passionate people we’ve probably had on DIPP so far, Nigel’s ambition is simple – he wants to help people fall in love with insurance. He discusses the concept of “lovable insurance” versus viewing it as a grudge purchase, talks about innovation, being open to change and the need for brokers to look at what their customers are coming to them for today and what they’ll be coming to them for in the future.

Nigel is excited about the innovation in our industry and encourages everyone to embrace it. He says, “You can watch the world go by or make the world go by.” All brokers can obviously choose which option they prefer. But if you’re looking for advice, we recommend going with the latter!

Pour yourself a pint and listen to all of the great insights Nigel shares to help close out DIPP’s third season. Talk about a great happy hour. Cheers!

The post Season 3 – Episode 9: Google’s Nigel Walsh appeared first on Digital Insurance Pint.

Justin Thouin sits down with Tom, Jeff, Steve and Adam to enjoy a Garrison Pucker Up! sour and to discuss LowestRates.ca.

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Justin Thouin sits down with Tom, Jeff, Steve and Adam to enjoy a Garrison Pucker Up! sour and to discuss LowestRates.ca.

Launched in 2012, LowestRates.ca is one of the most popular online rate comparison sites in Canada. It’s also been ranked as one of top 20 fastest-growing companies in the country for the past three years.

When it comes to insurance, LowestRates.ca sells leads to brokerages and Justin says they try to be “the lowest cost per sale marketing channel at scale for brokers.” He shares more about what this means, talks about helping traditional brokers looking to enter the digital game adopt new mindsets and processes and digs into acquisition cost, SEO, retention and more.

As Justin says – no matter what kind of business you run – with more and more people going online, “the competition’s only a click away.” Grab yourself a nice cold pint and listen to him and the DIPP crew talk about opportunities to reach and keep customers in this increasingly crowded marketplace.

The post Season 3 – Episode 8: LowestRates.ca Co-Founder and CEO, Justin Thouin appeared first on Digital Insurance Pint.

Guess who's back, back again. Charlene's back, tell a friend! Sorry for the Eminem lyrics.

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Guess who’s back, back again. Charlene’s back, tell a friend! Sorry for the Eminem lyrics. We’re just super excited to have our good friend Charlene Ramdeo joining us for a second round. It’s hard to just have one drink, right?

A Digital Marketing Consultant at Aviva, Charlene talks about who the competition for brokerages is. Spoiler alert – it’s anyone who shows up on the first page of Google.

Where you rank on search engines is important. Charlene discusses some things that brokers may be doing that lowers their ranking and unknowingly boosts other companies. Her and the DIPP crew also dive headfirst into brand, organic traffic, AdWords, aggregator leads, the value of online reviews and so much more. There’s a lot to take in – you may want to grab two pints or pour yourself a double before hitting play!

The post Season 3 – Episode 7: Charlene Ramdeo from Aviva appeared first on Digital Insurance Pint.