Ever had a difficult patient who seemed like more trouble than they were worth? It happens to all of us and it's not that the patient is bad, it's that we don't have the right processes in place to avoid customer related headaches.

One of the biggest advantages of running a private, cash-based practice is the freedom to choose how you handle patient payments—including the ability to offer refunds strategically.

In this episode, I share a real-world example where a refund could have prevented major headaches, negative reviews, and even a potential malpractice lawsuit. I also break down:

1. Why refunding a patient's money is sometimes the best business decision
2. How this flexibility helps protect your practice from bad faith disputes
3. How refunds build long-term trust and improve your reputation

If you're a physician considering a cash-based or direct-care practice, this episode will help you understand how having control over financial policies can protect your career and reduce liability.

----------------------------

Thanks for tuning in to the Digital Nomad Physician podcast! If you're a physician looking to build more freedom into your career—whether it's through starting a virtual practice, transitioning to a cash-based model, or exploring alternative careers—you'll find tons of resources on my website.

👉 Check out DigitalNomadPhysician.com for blog articles, coaching, and my course on launching your own online medical practice.

Looking for personalized guidance? I offer 1:1 coaching for physicians and nurse practitioners navigating career changes, medical board issues, and financial independence.

Follow me on YouTube @‌DigitalNomadPhysicians

And if you enjoyed this episode, leave a review or share it with a fellow physician!

Thinking of offering your longevity or weight loss services within a primary care office or another medical practice? Before jumping in, there are critical legal, financial, and operational factors to consider to ensure a smooth collaboration. In this episode, we'll break down the 10 key things every physician needs to think about—including contracts, liability, patient ownership, and billing structures. Whether you're looking to expand your practice or integrate into an existing clinic, this episode will help you navigate the risks and build a successful, secure partnership.

👉 Tune in to learn how to avoid common pitfalls and set up a win-win agreement for both you and the hosting practice!

----------------------------------

Thanks for tuning in to the Digital Nomad Physician podcast! If you're a physician looking to build more freedom into your career—whether it's through starting a virtual practice, transitioning to a cash-based model, or exploring alternative careers—you'll find tons of resources on my website.

👉 Check out DigitalNomadPhysician.com for blog articles, coaching, and my course on launching your own online medical practice.

Looking for personalized guidance? I offer 1:1 coaching for physicians and nurse practitioners navigating career changes, medical board issues, and financial independence. You can book a session at http://DigitalNomadPhysician.com/coaching .

Follow me on YouTube @‌DigitalNomadPhysicians

And if you enjoyed this episode, be sure to leave a review or share it with a fellow physician who's ready to take control of their career.

Struggling to grow or streamline your virtual medical practice? In this episode, we dive into five essential strategies to troubleshoot and optimize your practice. From boosting patient volume and fine-tuning your marketing efforts to improving workflows and upgrading your tech stack, we cover actionable tips to help you thrive as a digital nomad physician.

Perfect for doctors navigating the world of telemedicine, remote care, and online clinics. Tune in for expert insights and real-world solutions!

A telehealth practice is always a little trickier in terms of marketing than a physical medical practice but it doesn't have to be hard and troubleshooting your online medical practice is alaways a good skill to learn.

1. Low Patient Volumes
2. Poor Tech Stack
3. Negative Patient Experience
4. Review Pricing and Services
5. Optimizing Marketing Efforts

Links Mentioned:

Hint Health

Akute Health

Calendly

------

Digital Nomad Physicians website: https://digitalnomadphysician.com/ Dr. Ashori Medical Practice: https://drashori.com/ DNP Podcast: https://podcasts.apple.com/us/podcast/digital-nomad-physicians/id1573062922 DocDigital Online Course: https://www.digitalnomadphysician.com/course/ Book a 1:1 Coaching Call: https://www.digitalnomadphysician.com/consult/

In this episode, we dive into the evolving role of physicians as health coaches, exploring how this practice differs fundamentally from traditional medicine. As more doctors transition into health coaching, it's essential to understand the boundaries: health coaching focuses on empowering clients (not patients) to navigate their health journey, rather than providing medical diagnoses or treatments.

We'll discuss: ✨ How health coaching helps clients make sense of multiple medical concerns and diagnoses. ✨ The importance of guiding clients to set actionable health goals while overcoming obstacles. ✨ Why personalized assessments and medical advice aren't part of a coach's scope—and how to stay compliant. ✨ Tips for doctors on building a coaching practice that's rooted in support, education, and prevention.

If you're a doctor interested in health coaching or curious about how coaching complements traditional healthcare, this episode is for you!

The Medical Practice Act of CA From CA Medical Board

Health Coaching vs Practicing Medicine Article

------

Digital Nomad Physicians website: https://digitalnomadphysician.com/ Dr. Ashori Medical Practice: https://drashori.com/ DNP Podcast: https://podcasts.apple.com/us/podcast/digital-nomad-physicians/id1573062922 DocDigital Online Course: https://www.digitalnomadphysician.com/course/ Book a 1:1 Coaching Call: https://www.digitalnomadphysician.com/consult/

We don't have to stay stuck in positions we don't enjoy. It's important to know what we're good at, what energizes us, and what we like doing. In my online course that's exactly what we talking about - recognizing your skills and choosing your niche.

------

-Dr. Mo

Mohammad Ashori LinkedIn

Digital Nomad Physicians Website

Telemedicine: Digital Nomad Health Website

Physician Coaching & Consulting Dr. Mo Goodreads Build Your Virtual Medical Practice Online Course

A little more about Sasso Marconi and living in Italy. But I'll also discuss Western Medicine and what it's like to be a patient in this system. Remember that there are many systems running in parallel in the US healthcare system and the insurance model is just one such system. You have the choice of how to practice - maybe the income won't be exactly what you want it to be but it can be satisfying.

------

-Dr. Mo

Mohammad Ashori LinkedIn

Digital Nomad Physicians Website

Telemedicine: Digital Nomad Health Website

Physician Coaching & Consulting Dr. Mo Goodreads Build Your Virtual Medical Practice Online Course

Traveling through Bologna without a car and living in Sasso Marconi so far has been great.

------

-Dr. Mo

Mohammad Ashori LinkedIn

Digital Nomad Physicians Website

Telemedicine: Digital Nomad Health Website

Physician Coaching & Consulting Dr. Mo Goodreads Build Your Virtual Medical Practice Online Course

------

-Dr. Mo

Mohammad Ashori LinkedIn

Digital Nomad Physicians Website

Telemedicine: Digital Nomad Health Website

Physician Coaching & Consulting Dr. Mo Goodreads Build Your Virtual Medical Practice Online Course

It's understandable to be frustrated practicing medicine in the mainstream insurance model because it is designed around profits. But the alternative is working in the cahs-based system which is still quite young and not very well evolved.

Fortunately, health insurance and healthcare is becoming so unaffordable that cash-based practices are gaining traction. But you must know what you're offering the patient and keep practicing your pitch. In the insurance based system the patient knows exactly whtat they are getting but it's often unclear in the cash-based world. Are you getting one vist? Multiple visits? How much is the follow-up? What if they need a test, will it be astronomical in price?

------

-Dr. Mo

Mohammad Ashori LinkedIn

Digital Nomad Physicians Website

Telemedicine: Digital Nomad Health Website

Physician Coaching & Consulting Dr. Mo Goodreads Build Your Virtual Medical Practice Online Course

When hiring social media managers, web developers, or any other digital professional to build your brand, you have to go through the painful process of posting a job and vetting potential hires. This is how I do it, and it's been working okay for me. In this example, I'll tell you about online jobs.ph, but you can do the same on other sites like Virtual Latinos or Upwork.

------

-Dr. Mo

Mohammad Ashori LinkedIn

Digital Nomad Physicians Website

Telemedicine: Digital Nomad Health Website

Physician Coaching & Consulting Dr. Mo Goodreads Build Your Virtual Medical Practice Online Course