Digital Trust & Safety Insider

Two trust & safety experts -- Oggie Nicolic, a Google engineer with a background in risk management, and Kevin Lee, trust & safety architect at Sift -- share insiders' best practices for combating a pervasive threat: account takeover.

To fight account takeover, it helps to think like a fraud fighter -- and a fraudster! We chat with Karisse Hendrick and former FBI Most Wanted hacker Brett Johnson, who share the number one mistake businesses make while fighting ATO...and how much cash fits in a standard JanSport backpack.

Since Sift Science launched Trust & Safety in Numbers, we've interviewed people on all sides of the fraud fight: an FBI agent, a former FBI Most Wanted hacker, fraud analysts, and much more. Here are 20 surprising things we've learned from our guests.

Oggie Nikolic, a Google engineer with a background in risk management, and Kevin Lee, trust & safety architect at Sift Science, explain why content abuse is more complex than "fake news" -- and how online marketplaces & communities should approach the challenge.

Bitcoin and other cryptocurrencies are creating new fraud challenges. The problem? No one knows what they are yet. How can fraud fighters use the lessons of the past to brave this landscape? We chat with Patrick Presto, formerly of Square, to find out.

Machine learning (ML) seems to be changing everything. But is it changing how we interact online? Sift Science CTO Fred Sadaghiani draws on his diverse experience building ML systems to discuss how this groundbreaking tech impacts trust & safety online.

How do dating sites deal with their uniquely personal fraud challenges? Sejal Monterroso, VP of customer success at Zoosk, has an abundance of stories -- about love, fraud, Google Images, and a Turkish model.

When CTO Fred Sadaghiani first started at Sift Science 6 years ago, we were a scrappy startup with huge aspirations. Fred discusses what he's learned, what sets Sift Science apart, and how machine learning is transforming the internet.

Fraudsters are constantly innovating, which pushes online fraud and security experts to do the same. But according to Robert Lee, a fraud expert with experience at Twitter and Amazon, fraud fighters are over-relying on a “one size fits all” approach. Instead, Robert advocates for dynamic methods like risk-based authentication. How can fraud fighters stay ahead of the game?

Being a fraud analyst is a high-stakes job, often punctuated by strange twists and turns. How do analysts navigate the fast-paced world of online fraud? What challenges do they face? And what on earth do chocodiles have to do with it? In this episode, we sit down with two veteran fraud fighters: Michelle Arguelles and Kevin Lee. Michelle and Kevin draw on years of experience at companies like WePay, Facebook, and Square to give us an inside look at fraud fighting.