When businesses suffer account takeover (ATO), it’s often the FBI that picks up the pieces. Over the years, the FBI cybersecurity branch has had an unparalleled on-the-ground view of how fraud has evolved. We chat with FBI special agent MK Palmore about corporate account takeover, the efficacy of cybersecurity awareness campaigns, and what he’s learned throughout his career.

As editor-at-large at CardNotPresent.com and a sought-after fraud-fighting consultant, Karisse Hendrick has been in the trenches for years. And because of her time on the fraud front lines, she has a lot to say about why we’re seeing a rise in account takeover (ATO) and which businesses are likely to become targets. What are businesses overlooking? How can they better prepare to deal with ATO? We chat with Karisse for an insider’s perspective.