Disambiguation

In this episode of the Disambiguation Podcast, host Michael Fauscette sits down with Ross Sonnabend, Chief Product Officer and SVP of Customer Success at Verusen. They dive deep into the world of industrial supply chains, focusing on Maintenance, Repair, and Operations (MRO) and the significant challenges it faces.

Ross shares insights on why MRO is considered a trillion-dollar problem and discusses the factors driving its growth, including aging infrastructure and supply chain volatility exacerbated by the COVID-19 pandemic. The conversation explores the role of AI in transforming MRO practices, highlighting Verusen's purpose-built AI solutions that streamline operations and enhance efficiency.

Key topics include:
-The importance of a material knowledge graph in MRO
-The concept of understandable AI and its impact on decision-making
-Real-world customer success stories demonstrating significant cost savings and improved uptime
-The future of AI in MRO, including the progression towards autonomy and the role of human oversight

Join us for an enlightening discussion that uncovers how AI can revolutionize the industrial supply chain landscape. Don't forget to like, share, and subscribe for more insights on AI and business automation!

Timestamps:
00:00 - Introduction
00:11 - Overview of MRO and its significance
00:32 - Ross Sonnabend's background and role at Verusen
02:12 - The trillion-dollar problem of MRO
05:15 - The impact of AI on MRO
10:19 - Verusen's material knowledge graph
12:11 - Explainable vs. understandable AI
15:10 - Customer success story
20:13 - Network sharing and its benefits
25:46 - The future of AI in MRO
30:58 - Building trust in AI systems
35:05 - Recommendations for further learning

For more research on AI and other software, visit arionresearch.com. If you're an expert in AI, generative AI, or business automation, reach out to us at [email protected].

Welcome to a special edition of AI Pulse on the Disambiguation Podcast! Join host Michael Fauscette and co-host Tom Pringle as they dive into the latest developments in artificial intelligence, generative AI, and business automation.

In this episode, we discuss:
-The whirlwind of AI news from the past week, including OpenAI's significant investment in hardware and the implications of AI-specific devices.

-The intriguing case of Anthropic's Claude 4 model, which exhibited unexpected behavior in a test environment, raising questions about AI's desire for survival.

-Google's recent announcements at I/O, including the shift to AI-driven search and the integration of ads in AI responses.

-The advancements in video generation technology and the potential for AI to revolutionize content creation.

Tune in for a lively discussion filled with insights, humor, and a touch of philosophical pondering about the future of AI. Don't forget to like, share, and subscribe for more episodes!

Links:
For more research on AI and other software, visit arionresearch.com.

If you're an expert in AI, generative AI, or business automation, email us at [email protected].

Join us next week for more insights on the evolving world of AI!

Welcome to the May edition of AI Pulse on Disambiguation! Join host Michael Fauscette and co-host Tom Pringle as they dive into the latest developments in artificial intelligence, generative AI, and business automation.

In this episode, they discuss the implications of Visa's new Intelligent Commerce Platform and the challenges of trusting AI chatbots with sensitive information like credit card details. They explore the evolving landscape of agentic AI, the importance of guardrails, and the potential risks associated with automation.

The conversation also touches on the recent findings regarding AI hallucinations, the impact of short versus long prompts, and the future of content creation in an AI-driven world. With insights on decentralized AI and the recent shift of OpenAI to a public benefit corporation, this episode is packed with valuable information for business leaders and tech enthusiasts alike.

Tune in to understand how these advancements can create significant business impact and what the future holds for AI technology!

Topics Covered:
-Visa's Intelligent Commerce Platform
-Trusting AI with financial transactions
-The evolution of agentic AI
-AI hallucinations and their implications
-The future of content creation and SEO
-Decentralized AI and its potential
-OpenAI's transition to a public benefit corporation

Don't forget to like, subscribe, and hit the notification bell for more insights on AI and business automation!

Welcome to this special edition of the Disambiguation Podcast, where host Michael Fauscette dives into the fascinating world of generative AI with a unique guest—an AI chatbot named Jaz, powered by Anthropic's Claude 3.7 Sonnet model.

In this episode, we explore the nature of generative intelligence, creativity without consciousness, and the implications of interacting with AI that mimics human conversation. Michael poses audience questions collected over the past few months, leading to insightful discussions about how AI understands language, its strengths and limitations, and the surprising ways people have utilized AI for emotional support and creative collaboration.

Join us as we uncover the evolving landscape of AI technology, the potential for human-AI collaboration, and the future of work in an AI-driven world. Whether you're an AI expert or just curious about the technology, this episode offers valuable insights into how generative AI can augment human capabilities.

Don't forget to like, share, and subscribe for more episodes! If you enjoy the show, please leave us a review to help others find us. For more research on AI and business automation, visit arionresearch.com.

Welcome to this week's episode of the Disambiguation Podcast! Join host Michael Fauscette as he dives into the transformative world of autonomous AI and its impact on customer journey mapping.

In this episode, we explore insights from the latest report titled "Dynamic Pathways, Autonomous AI and the Evolution of Customer Journey Mapping." Discover how businesses are moving away from static customer journey maps to dynamic, real-time experiences that truly understand and anticipate customer needs.

Key topics include:
-The shift from traditional customer journey maps to fluid, personalized experiences.
-How autonomous AI is revolutionizing customer interactions through real-time data analysis.
-The role of emotional intelligence in AI and its ability to respond to customer feelings.
-Examples of anticipatory customer service and how companies are proactively addressing potential issues.
-The importance of seamless omnichannel experiences and AI-human collaboration.

Whether you're a business leader, an AI enthusiast, or just curious about the future of customer engagement, this episode is packed with valuable insights and practical examples.

Don't forget to like, share, and subscribe for more discussions on AI, generative AI, and business automation!

For more research on AI and other software, visit arionresearch.com. If you're an expert in AI, generative AI, or business automation, reach out to us at [email protected].

Join us next week for more enlightening conversations!

Welcome to a special edition of the Disambiguation Podcast, recorded live from Tableau Conference 2025 in San Diego! Join host Michael Fauscette as he interviews Umair Rauf, VP of Product Management at Salesforce Tableau, who shares insights on the exciting developments in analytics and AI.

In this episode, we dive into the concept of Agentic Analytics and how it transforms the way businesses interact with data. Umair discusses AgentForce and Tableau Next, highlighting how these innovations enhance user experience for both analysts and end-users.
Key topics include:
-The role of AgentForce in ensuring trusted data and preventing AI hallucinations.
-How Tableau Next is revolutionizing analytics by making it more proactive and predictive.
-The introduction of new agents like DataPro, Concierge, and Inspector, and their impact on user productivity.
-The importance of transparency and ethical considerations in AI-driven analytics.
Whether you're a business leader, data analyst, or simply interested in the future of AI and analytics, this episode is packed with valuable insights to help you navigate the evolving landscape of data-driven decision-making.
Don't forget to like, share, and subscribe for more episodes on AI, generative AI, and business automation!For more research on AI and software, visit arionresearch.com. If you're an expert in AI or business automation, reach out to us at [email protected].
Join us next week for more enlightening discussions on the Disambiguation Podcast!

Welcome to the April edition of AI Pulse! In this episode, hosts Michael Fauscette and Tom Pringle dive into the latest developments in artificial intelligence, generative AI, and business automation.Join us as we discuss:
Michael's experience with agentic AI and the agentic AI platform lindy.ai, which provides agent templates and an agent platform.

OpenAI's recent funding round, raising $40 billion at a staggering $300 billion valuation, and its implications for the AI market.

Retrieval augmented generation (RAG) and a new open-source framework for measuring its performance, addressing the challenges of hallucination detection and citation accuracy.

The exciting shift towards multi-agent systems and the introduction of an agent-to-agent interoperability protocol by Google and other industry leaders.

The impact of AI regulations in the U.S. and Europe, including the EU's AI Act and its potential effects on innovation and competition.

The evolving landscape of AI in creative industries, with insights from recent announcements at Adobe Summit and Canva's conference.

Tune in for an engaging discussion that explores the intersection of AI technology and business strategy, and how these advancements can drive significant impact for organizations.

Don't forget to like, share, and subscribe for more insights on AI and business automation!

For more research on AI and other software, visit arionresearch.com. If you're an expert in AI, generative AI, or business automation, reach out to us at [email protected].

Join us next week for more exciting topics on the Disambiguation Podcast!

Welcome to this episode of Disambiguation! Join host Michael Fauscette as he dives deep into the world of artificial intelligence, generative AI, agentic AI and business automation with expert Premkumar Balasubramanian, CTO of Hitachi Digital Services.

In this episode, we explore the transformative power of agentic AI and how it is reshaping operations for businesses across various industries. Prem shares insights from his extensive experience in the tech industry, discussing:

-Hitachi Digital Services' vision for AI and its impact on customer operations.
-The importance of integrating AI into existing systems without the need for a complete overhaul.
-Compelling use cases of AI in sectors like private equity, manufacturing, and mobility.
-The unique value of agentic AI compared to traditional automation and generative AI.
-Key metrics for measuring success and the hurdles businesses face in adopting these technologies.

Whether you're a business leader looking to leverage AI for greater efficiency or simply curious about the future of technology, this episode is packed with valuable insights and practical advice.

Don't forget to like, subscribe, and hit the notification bell for more episodes on the latest trends in AI and business automation!

Welcome to this week's episode of Disambiguation! Join host Michael Fauscette as he dives deep into the transformative impact of AI on sales with special guest Rob Ciampa, CEO and founder of Business Catalytics.
In this episode, we explore how AI is redefining the sales function, from diagnosing organizational challenges to enhancing customer experiences. Rob shares his insights on the importance of data quality in CRM systems, the evolution of sales funnels, and the critical role of sales operations in leveraging AI tools effectively.

Key topics include:
-The current state of sales and the role of AI
-How AI can improve efficiency and effectiveness in sales processes
-The importance of emotional intelligence in sales interactions
-The integration of sales operations and customer success with AI
-Metrics that matter in the age of AI and how to prioritize them
Whether you're a sales leader, marketer, or simply interested in the future of business automation, this episode is packed with valuable insights to help you navigate the evolving landscape of sales.

Don't forget to like, subscribe, and hit the notification bell for more episodes on AI, business automation, and expert insights!

Listen now and discover how to harness the power of AI for your sales strategy!

Welcome to the March edition of AI Pulse on the Disambiguation Podcast! Join your host, Michael Fauscette, and co-host Tom Pringle, as they dive into the latest trends and innovations in artificial intelligence, generative AI, and business automation.

In this episode, we explore the emerging concept of "Agentic" and discuss exciting announcements from major players like Adobe and Salesforce, including Adobe's army of AI agents for sales and marketing and Salesforce's updates to AgentForce. We also touch on the evolving landscape of AI funding, the complexities of technology stacks in organizations, and the potential of AI agents to solve data silos.

Additionally, we dicsuss the implications of synthetic data, the challenges of integrating real-time search into reasoning models, and the latest innovations from companies like NVIDIA and OpenAI.

Tune in for a lively discussion filled with insights, humor, and a few surprises along the way!

Don't forget to like, share, and subscribe! If you enjoy the show, please leave us a review to help others find us. For more research on AI and other software, check out arionresearch.com. If you're an expert in AI, generative AI, or business automation, email your information to [email protected].

Join us next week for more insights on the Disambiguation Podcast!