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By John Murray and Kirsten Rodrigues
The podcast currently has 12 episodes available.
Sometimes customers just need to get things off their chest, so they have a good ol' rant at you. This week we're chatting about some of the rants we've been on the other end of.
Drop us an email on [email protected], or on the socials @disgustomerserv
See acast.com/privacy for privacy and opt-out information.
Some customers just love to share, and sometimes it's a little too much. This week we're talking about oversharing, and the times when we've accidentally done it too.
We love to hear your stories, send them over to us on [email protected]
See acast.com/privacy for privacy and opt-out information.
Customers can throw all sorts of curveballs, and sometimes their questions just make you go "huh?". This week we're talking about some of the obscure requests we've had, and how we've dealt with them. We've also got an international themed listener question, a snake stuck in a tree and an engineer appointment for a relatively simple task.
We love to hear from you, so email us on [email protected]
See acast.com/privacy for privacy and opt-out information.
This week we're talking about our experiences of having to deal with shoplifting, bilking and eating pick n mix. We've also got a story from a listener where they had a DANGEROUS CRIMINAL in their store, whilst they were on shift!
We love to hear from you so drop us an email to [email protected].
See acast.com/privacy for privacy and opt-out information.
It's the question that everybody dreads, you don't want to ask it - and you don't want to be asked it... "Can I talk to the manager?". This week we're talking about the times we've had to get a manager involved, and what do you do when there's no managers around?
We love to hear your stories, email them to [email protected].
See acast.com/privacy for privacy and opt-out information.
Sometimes, customers can be brutally honest. It's reassuring that they feel comfortable around us, but sometimes it HURTS! This week we're looking at times that customers maybe could have been just a tad less honest.
If you've got any stories for us, drop us an email on [email protected]. We promise to anonymise any stories we receive.
See acast.com/privacy for privacy and opt-out information.
We got so many returns stories last time, that we're returns have returned! From a bunch of flowers found in a car park, to a slow cooker with a free gift - it's all in this week's episode.
If you've got any stories for us, drop us an email on [email protected]. We promise to anonymise any stories we receive.
See acast.com/privacy for privacy and opt-out information.
For some reason, getting in trouble is part of the fun of working in the services industry. This week we're talking about some of the times the bosses haven't been too impressed with us, and a story from a coffee shop worker that ends in a bit of a disaster!
We love to hear your stories, so email them in [email protected]
See acast.com/privacy for privacy and opt-out information.
Customers just love to threaten sometimes and the more dramatic they are, the funnier. This week we're talking about some of the times we've been threatened with legal action, and more.
If you've got any stories for us, email them over to us on [email protected]. We'll make sure to keep you anonymous!
See acast.com/privacy for privacy and opt-out information.
If you've worked in retail you'll know the perils of dealing with returns. This week we're exploring some of the odd but funny things customers have tried to return, including a half eaten banana.
If you've got any stories for us, email them over to [email protected]
See acast.com/privacy for privacy and opt-out information.
The podcast currently has 12 episodes available.