Now that the dust has somewhat settled, and though I have already done some very detailed announcements around Piston Peak, Imagination, Tomorrowland and Villains Land, there are so many other details from my experience at Disneyland and at the expo that I haven't really unpacked. It's taken me many days to get my head around everything that took place. This podcast is my effort to summarize all of that, to better get a sense of the whole of D23, not just park announcements--which I have a lot to cover--but the event itself, from D23 day at Disneyland to the Exposition floor to the Honda Center events at night. It was an incredible, but intense and intimate experience--shared with some other 100,000 people. Join me as we look at insights on D23 and the promises ahead for the Disney Parks.
Be sure to check out my latest endeavor, <a href='https://disneyinsights.com/product/disneyland-insights/'>Disneyland Insights: Inspiration, Ideas & Magic for You and Your Organization</a>.
__________________________________________________
<a href='https://www.youtube.com/channel/UCnVz_tBN01EYzSqc3pD8jZw'>Disney Insights YouTube Page</a>--Check it out and subscribe.
<a href='https://disneyinsights.com/'>DisneyInsights.com-</a>-So many resources at our home site. Be sure to subscribe to receive notice of upcoming podcasts.
My newest book,<a href='https://www.google.com/search?client=safari&rls=en&q=a+century+of+powerful+disney+insights&ie=UTF-8&oe=UTF-8'> A Century of Powerful Disney Insights, Volume I 1923-1973, The Walt & Roy Disney Years </a>is available! 
Also, check out my two of my other books, <a href='https://www.amazon.com/Wonderful-World-Customer-Service-Disney/dp/1628903767/?_encoding=UTF8&pd_rd_w=I9uMu&content-id=amzn1.sym.cf86ec3a-68a6-43e9-8115-04171136930a&pf_rd_p=cf86ec3a-68a6-43e9-8115-04171136930a&pf_rd_r=136-0281728-3859733&pd_rd_wg=YOxkU&pd_rd_r=06aa2adb-05f2-4861-8a1d-cf4f6c93e328&ref_=aufs_ap_sc_dsk'>The Wonderful World of Customer Service at Disney</a> and <a href='https://www.amazon.com/Disney-Leadership-You-Stories-Leader/dp/0999172603/?_encoding=UTF8&pd_rd_w=I9uMu&content-id=amzn1.sym.cf86ec3a-68a6-43e9-8115-04171136930a&pf_rd_p=cf86ec3a-68a6-43e9-8115-04171136930a&pf_rd_r=136-0281728-3859733&pd_rd_wg=YOxkU&pd_rd_r=06aa2adb-05f2-4861-8a1d-cf4f6c93e328&ref_=aufs_ap_sc_dsk'>Disney, Leadership and You</a>. 
Also, for those examining other business benchmarks beyond <a href='https://www.google.com/search?client=safari&rls=en&q=lead+with+your+customer&ie=UTF-8&oe=UTF-8'>Disney, check out Lead with Your Customer: Transform Culture and Brand Into World-Class Excellence.</a>
_______________________________________________________
Check out Zanolla Travel to book your next vacation! 
David & Leah Zanolla
<a href='https://www.facebook.com/ZanollaTravel/'>ZanollaTravel.com</a> 
Owner/Agents 
(309) 863-5469
_________________________________________________________
Performance Journeys
This podcast and post is provided by J. Jeff Kober and <a href='https://performancejourneys.com/'>Performance Journeys</a>, which celebrates more than 20 years as a training and development group bringing best in business ideas through books, keynotes, workshops, seminars and online tools to help you take your organization to the next level.
Want a Keynote Speaker? More than just nice stories, I offer proven insight and solutions having worked in the trench.
Need Consulting? I’ve worked for decades across the public, private and non-profit arena. 
Need Support? We offer so many classroom, online, and other resources to help you improve your customer service delivery, leadership excellence, and employee engagement.
Contact us today, and let us help you on your <a href='https://performancejourneys.com/contact-us/'>Performance Journey!</a>

Now that the dust has somewhat settled, and though I have already done some very detailed announcements around Piston Peak, Imagination, Tomorrowland and Villains Land, there are so many other details from my experience at Disneyland and at the expo that I haven't really unpacked. It's taken me many days to get my head around everything that took place. This podcast is my effort to summarize all of that, to better get a sense of the whole of D23, not just park announcements--which I have a lot to cover--but the event itself, from D23 day at Disneyland to the Exposition floor to the Honda Center events at night. It was an incredible, but intense and intimate experience--shared with some other 100,000 people. Join me as we look at insights on D23 and the promises ahead for the Disney Parks. Be sure to check out my latest endeavor, Disneyland Insights: Inspiration, Ideas & Magic for You and Your Organization. __________________________________________________ Disney Insights YouTube Page--Check it out and subscribe. DisneyInsights.com--So many resources at our home site. Be sure to subscribe to receive notice of upcoming podcasts. My newest book, A Century of Powerful Disney Insights, Volume I 1923-1973, The Walt & Roy Disney Years is available! Also, check out my two of my other books, The Wonderful World of Customer Service at Disney and Disney, Leadership and You. Also, for those examining other business benchmarks beyond Disney, check out Lead with Your Customer: Transform Culture and Brand Into World-Class Excellence. _______________________________________________________ Check out Zanolla Travel to book your next vacation! David & Leah Zanolla ZanollaTravel.com Owner/Agents (309) 863-5469 _________________________________________________________ Performance Journeys This podcast and post is provided by J. Jeff Kober and Performance Journeys, which celebrates more than 20 years as a training and development group bringing best in business ideas through books, keynotes, workshops, seminars and online tools to help you take your organization to the next level. Want a Keynote Speaker? More than just nice stories, I offer proven insight and solutions having worked in the trench. Need Consulting? I’ve worked for decades across the public, private and non-profit arena. Need Support? We offer so many classroom, online, and other resources to help you improve your customer service delivery, leadership excellence, and employee engagement. Contact us today, and let us help you on your Performance Journey!

Now that the dust has somewhat settled, and though I have already done some very detailed announcements around Piston Peak, Imagination, Tomorrowland and Villains Land, there are so many other details from my experience at Disneyland and at the expo that I haven't really unpacked. It's taken me many days to get my head around everything that took place. This podcast is my effort to summarize all of that, to better get a sense of the whole of D23, not just park announcements--which I have a lot to cover--but the event itself, from D23 day at Disneyland to the Exposition floor to the Honda Center events at night. It was an incredible, but intense and intimate experience--shared with some other 100,000 people. Join me as we look at insights on D23 and the promises ahead for the Disney Parks.
Be sure to check out my latest endeavor,&nbsp;<a href="https://disneyinsights.com/product/disneyland-insights/" rel="noopener noreferrer">Disneyland Insights: Inspiration, Ideas &amp; Magic for You and Your Organization</a>.
__________________________________________________
<a href="https://www.youtube.com/channel/UCnVz_tBN01EYzSqc3pD8jZw" rel="noopener noreferrer">Disney Insights YouTube Page</a>--Check it out and subscribe.
<a href="https://disneyinsights.com/" rel="noopener noreferrer">DisneyInsights.com-</a>-So many resources at our home site. Be sure to subscribe to receive notice of upcoming podcasts.
My newest book,<a href="https://www.google.com/search?client=safari&amp;rls=en&amp;q=a+century+of+powerful+disney+insights&amp;ie=UTF-8&amp;oe=UTF-8" rel="noopener noreferrer">&nbsp;A Century of Powerful Disney Insights, Volume I&nbsp;1923-1973, The Walt &amp; Roy Disney Years&nbsp;</a>is available!&nbsp;
Also, check out my two of my other books,&nbsp;<a href="https://www.amazon.com/Wonderful-World-Customer-Service-Disney/dp/1628903767/?_encoding=UTF8&amp;pd_rd_w=I9uMu&amp;content-id=amzn1.sym.cf86ec3a-68a6-43e9-8115-04171136930a&amp;pf_rd_p=cf86ec3a-68a6-43e9-8115-04171136930a&amp;pf_rd_r=136-0281728-3859733&amp;pd_rd_wg=YOxkU&amp;pd_rd_r=06aa2adb-05f2-4861-8a1d-cf4f6c93e328&amp;ref_=aufs_ap_sc_dsk" rel="noopener noreferrer">The Wonderful World of Customer Service at Disney</a>&nbsp;and&nbsp;<a href="https://www.amazon.com/Disney-Leadership-You-Stories-Leader/dp/0999172603/?_encoding=UTF8&amp;pd_rd_w=I9uMu&amp;content-id=amzn1.sym.cf86ec3a-68a6-43e9-8115-04171136930a&amp;pf_rd_p=cf86ec3a-68a6-43e9-8115-04171136930a&amp;pf_rd_r=136-0281728-3859733&amp;pd_rd_wg=YOxkU&amp;pd_rd_r=06aa2adb-05f2-4861-8a1d-cf4f6c93e328&amp;ref_=aufs_ap_sc_dsk" rel="noopener noreferrer">Disney, Leadership and You</a>.&nbsp;
Also, for those examining other business benchmarks beyond&nbsp;<a href="https://www.google.com/search?client=safari&amp;rls=en&amp;q=lead+with+your+customer&amp;ie=UTF-8&amp;oe=UTF-8" rel="noopener noreferrer">Disney, check out Lead with Your Customer: Transform Culture and Brand Into World-Class Excellence.</a>
_______________________________________________________
Check out&nbsp;Zanolla Travel&nbsp;to book your next vacation!&nbsp;
David &amp; Leah Zanolla
<a href="https://www.facebook.com/ZanollaTravel/" rel="noopener noreferrer">ZanollaTravel.com</a> 
Owner/Agents 
(309) 863-5469
_________________________________________________________
Performance Journeys
This podcast and post is provided by J. Jeff Kober and&nbsp;<a href="https://performancejourneys.com/" rel="noopener noreferrer">Performance Journeys</a>, which celebrates more than 20 years as a training and development group bringing best in business ideas through books, keynotes, workshops, seminars and online tools to help you take your organization to the next level.
Want a Keynote Speaker?&nbsp;More than just nice stories, I offer proven insight and solutions having worked in the trench.
Need Consulting?&nbsp;I’ve worked for decades across the public, private and non-profit arena.&nbsp;
Need Support?&nbsp;We offer so many classroom, online, and other resources to help you improve your customer service delivery, leadership excellence, and employee engagement.
Contact us today, and let us help you on your&nbsp;<a href="https://performancejourneys.com/contact-us/" rel="noopener noreferrer">Performance Journey!</a>
&nbsp;

Disney Insights on D23 & What Lies Ahead

In this episode, David and Jeff discuss the changing organizational culture and structure at The Walt Disney Company and the role Bob Chapek has played in that transformation.

15. A New Era of the Disney Parks

In this episode, David and Jeff discuss the changing organizational culture and structure at The Walt Disney Company and the role Bob Chapek has played in that transformation.

Episode 15: A New Era of the Disney Parks

In this episode, David and Jeff discuss their recent travels to Disney destinations such as Disneyland, Shanghai Disneyland, Tokyo Disney Resort, the Disney Fantasy and Aulani: A Disney Resort & Spa.

In this episode, David and Jeff discuss their recent travels to Disney destinations such as Disneyland, Shanghai Disneyland, Tokyo Disney Resort, the Disney Fantasy and Aulani: A Disney Resort & Spa.

In this episode, David and Jeff discuss their recent travels to Disney destinations such as Disneyland, Shanghai Disneyland, Tokyo Disney Resort, the Disney Fantasy and Aulani: A Disney Resort &amp; Spa.

Disney Around the World

In this episode, David and Jeff discuss their recent travels to Disney destinations such as Disneyland, Shanghai Disneyland, Tokyo Disney Resort, the Disney Fantasy and Aulani: A Disney Resort &amp; Spa.

14. Disney Around the World

In the second part of a two part episode, David and Jeff are joined by Mark David Jones of World Class Benchmarking and Small World Alliance. Mark discusses the culture of Walt Disney World and his time working there during the early days.

In the second part of a two part episode, David and Jeff are joined by Mark David Jones of World Class Benchmarking and Small World Alliance. Mark discusses the culture of Walt Disney World and his time working there during the early days.

The Culture of Walt Disney World - Part 2 of 2

13. The Culture of Walt Disney World - Part 2 of 2

In this episode, Jeff and David discuss announcements from the Disney Parks presentation at the 2017 D23 Expo in Anaheim, CA. Jeff also shares some information about announcements that weren't made, but appear to be in the works.

In this episode, Jeff and David discuss announcements from the Disney Parks presentation at the 2017 D23 Expo in Anaheim, CA. Jeff also shares some information about announcements that weren't made, but appear to be in the works.

Announcements from the D23 Expo

12. Announcements from the D23 Expo

In this episode, David and Jeff are joined by Mark David Jones of World Class Benchmarking and Small World Alliance. Mark discusses the culture of Walt Disney World and his time working there during the early days.

In this episode, David and Jeff are joined by Mark David Jones of World Class Benchmarking and Small World Alliance. Mark discusses the culture of Walt Disney World and his time working there during the early days.

The Culture of Walt Disney World - Part 1 of 2

11. The Culture of Walt Disney World - Part 1 of 2

Celebrating All Things Disney with News, Analysis &amp; Best-in Business Ideas on Life &amp; Work from the Happiest Places on Earth!

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