“3 Things That Create A Dynamic Culture - Care, Trust, and Help” - Barry Schlouch
Barry Schlouch is Co-founder and President of Schlouch Incorporated, a 270-person site design and construction firm headquartered in Blandon, Pennsylvania, USA. He is the author of the book “Excellence In Construction,” (https://www.amazon.com/Excellence-Construction-achieving-success-everyday/dp/1481287486) a speaker, consultant and mentor to both businesses and individuals interested in achieving excellence in business and life. His website is http://barryschlouch.com/
Schlouch Incorporated provides site construction services throughout Pa & surrounding states. Our services include site design, survey, excavating, utilities, concrete & paving for commercial, residential, energy, & public sectors. Schlouch performs $65 million in annual revenues, employs 270 talented team members, and owns 175 pieces of heavy construction equipment.
Barry and Deb Schlouch founded Schlouch Incorporated in 1983 in the basement of their home in Berks County, Pennsylvania to do excavating and utilities. They didn’t own any equipment at the time and had no firm jobs on the books. Schlouch’s first job in 1983 was a $15,000 assignment to prepare a site for Wendy’s Restaurant in West Reading. Since then, they have gone on to add design, survey, blasting, concrete and paving. Their vision and confidence was the beginning of what has become one of the leading total site preparation specialists in Eastern Pennsylvania.
Today, Schlouch is a company with 275 employees and 300 plus pieces of equipment including 150 pieces of heavy equipment. The company enjoys repeat business from most major local and regional owners, developers and contractors as well as from many national firms handling construction management in the area. More than 60% of Schlouch’s business each year comes from repeat customers, a testimonial to Schlouch’s quality work, on-time performance and competitive pricing.
Schlouch has never lost sight of its roots. While the company receives many multi-million dollar contracts each year, Barry and Deb are proud to say that their firm still does excavation for basements and small residential and commercial projects and has a skilled team with their own equipment just to handle those tasks.
Shownotes:
4:00 How did you get your start?
8:30 How did you create such a great place to work? A place voted best place to work in Pennsylvania OVER Harley Davidson and Hershey foods
12:30 How does culture change for the better?
15:00 The 3 things that create a dynamic culture - Quote/clip
22:00 Maintaining such a high customer retention rate
28:30 Why did you write your book?
32:00 Most important mentors
37:00 The importance of mentoring people
42:30 Barry's most important failures
45:00 Worst day in business life
49:30 Defining your vision
51:00 Best mindset for an entrepreneur
57:00 How do you stay so competitive?
58:30 Thoughts on the American free enterprise system