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Carl and Riley discuss two stories highlighting the importance of good management in the service industry. In the first story, a bartender refuses to tip out a new employee who saved the day during a busy shift. The hosts agree that the bartender is wrong and commend the manager for making the right decision. 

In the second story, a manager tries to leave a new server alone to handle a busy night, prompting the server to quit on the spot. The hosts emphasize the need for better planning and management in the industry. Tune in for more insights and stories from the hospitality world.

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In this episode, they discuss a bartender's revenge on a customer who complained about the amount of alcohol in their drink. They rate the story and share their experiences with customers who nitpick about glassware and pour sizes. Tune in for hilarious anecdotes and insights into the service industry. Don't forget to tip your bartenders and drink responsibly.

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Carl and Riley discuss two stories from the service industry. The first story involves a bartender dealing with inattentive coworkers and a customer who takes revenge by vomiting at the bar. 

The second story features a server who recounts a chaotic experience with a large party that resulted in a challenging check-splitting process. The hosts rate the stories and provide their insights. Grab a drink and listen to these wild tales from behind the bar.

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Today, Carl and Riley discuss a situation where a customer's joke was misunderstood by a bartender, leading to a heated exchange. They also explore a confession from a restaurant worker who purposefully fueled animosity in the workplace by organizing a dessert sales contest. Tune in for entertaining anecdotes and insights into the hospitality industry.

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 Billy Fredlund, a bartender from Indiana, joins Carl and Riley.  They discuss a Reddit post about someone who refuses to wait in crowded bars for drinks. The hosts debate whether the person is an asshole or if their friends are the real problem.

They also share their experiences and offer advice on finding better friends and alternative bar options. Billy adds his perspective to the conversation. Tune in for an entertaining and insightful discussion on bar etiquette and socializing.

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 In this episode, they discuss a bartender's tale dealing with an unruly customer who refused to leave. The situation takes a surprising turn when a regular saves the day. 

Tune in to hear the details and find out if the customer got what he deserved. Plus, they rate the story on a scale of one to five. Don't miss this entertaining and relatable episode!

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In this wild episode, Nacole recounts a chaotic night at a bar she managed. With owners and investors partying and overserving guests, the situation quickly spiraled out of control. A patron fell and cracked his head open, blood was everywhere, and chaos ensued. Despite the mayhem, Nacole did her best to keep things under control. 

The story highlights the importance of responsible management and the consequences of neglecting it. With elements like blood, overserving, and an out-of-control atmosphere.

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In this episode, Carl and Riley are joined by Jon, a bartender in Dubuque, Iowa, at Brazen Open Kitchen. They discuss Jon's experiences with a regular customer named Greg, who has a fascinating story. 

Greg would often help out at the bar and bring empty bottles and glassware, but he never drank anything himself. Jon bonded with Greg and even cared for his valuable comic book collection. The episode highlights the importance of connections and bartenders' impact on customers.

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Maggie Young joins us on the podcast today. She bartends and does massage therapy at the Hotel Julien. 

In today's episode, the Carl, Riley, and Maggie delve into the hospitality world, recounting a Reddit tale about an outlandish attempt to get ejected from a music festival and exploring the unique challenges of bar and festival dynamics. They also share Maggie's own experience as a troublesome patron during St. Patrick's Day, offering a mix of humor and professional insight into the art of bartending and customer service.

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Maggie Young joins us on the podcast today. She bartends and does massage therapy at the Hotel Julien. 

Story One - A group of friends have an interesting night out trying to be there for a friend who is upset. Blood and a broken windshield come into play.

Story Two - Maggie shares a story about a guest at a wedding who wanted beer and even went behind the bar when service had been paused. 

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Spec App = https://startatab.link/specapp

Carl Busch Diaries on Spotify - https://alcmix.bar/diaries-spotify
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