Doing Information Right™

Remember how AI was going to disrupt and transform our businesses? Well, according to research and my own observations, a lot of that hype has since fizzled. Why? Because there’s more focus being placed on installing AI than installing AI of practical value – and it’s the latter that is going to make or break it where you work.  

Here's a short list of critical tasks to keep your initiative from stalling out – or to revive it if it has. Have a listen and then give me a ring, and I’ll help you get the most value you can from what you’re doing.

© Steve Weissman • All Rights Reserved • www. hollygroup.com • 617-383-4655

Here's a story about that time a client with a privacy initiative almost skipped SalesForce as a system to include in its search for PII – "because it doesn’t have any private information in it"! Note the word ALMOST!

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Steve Weissman
[email protected]
617-383-4655

© Steve Weissman • All Rights Reserved • www. hollygroup.com • 617-383-4655

© Steve Weissman • All Rights Reserved • www. hollygroup.com • 617-383-4655

Selecting an information solution can be one of the most challenging and time-consuming parts of any governance initiative because a number of factors nearly instantly muddy the waters. For example:

•  There are simply way too many offerings on the market to be able to keep track of them all.

•  Most of those you do find boast features, functions, and adjectives (“market-leading!” “cutting-edge!” “AI-enabled!”) that sound so similar that it can be hard to tell one from another.

•  And even when they can be distinguished, many of the differences are so highly-specialized that they may not even apply to you.

So how can you narrow the field and end up choosing something that actually suits your needs?

Answering this question is the subject of this IG Community Roundtable, which features information experts Steve Weissman, Jesse Wilkins, Donda Young, and several of our less-shy participants. Don’t miss it — it's an hour well spent.

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Steve Weissman - [email protected]
Jesse Wilkins - [email protected]
Donda Young - [email protected]

© Steve Weissman • All Rights Reserved • www. hollygroup.com • 617-383-4655

Hear about the time a client asked help installing a culture of governance at his company because, as much as he tried to play Good Cop, “I’m not really getting anywhere.” Turns out he needed a Bad Cop as well – or at least the spectre of one.

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Steve Weissman
[email protected]
617-383-4655

© Steve Weissman • All Rights Reserved • www. hollygroup.com • 617-383-4655

No conversation about information is complete without talking about data quality. This is especially critical when it comes to AI, of which so much is expected, because – as is true everywhere – you have to put good stuff IN if you want to get valuable stuff OUT. (GIGO, anyone?)

But: what exactly IS “data quality” anyway? How is it defined? Measured? Improved?

In this InfoGov Community Roundtable, information governance experts Steve Weissman, Jesse Wilkins, Donda Young, and people like YOU address these questions, and more.

Have a listen if you prefer real conversation over talking-head webinars, and real-world stories over ivory-tower opinions. You'll be glad you did!

© Steve Weissman • All Rights Reserved • www. hollygroup.com • 617-383-4655

Imagine you have a piece of paper and you’re going to peel the information off the page. Why? Because it's the INFORMATION that has the value. The fact that it happens to be on a piece of paper or a disk or hard drive doesn't matter. It's the information that's key. 

© Steve Weissman • All Rights Reserved • www. hollygroup.com • 617-383-4655

A lot has been said – much of it by me – about the enormous opportunity AI has to propel records and information professionals into the heart of their organizations’ data-related discussions and deployments. After all, it can be only as effective as the quality of the information it operates on enables it to be. So, truly, AI is something we should embrace and not fear.

Explore this dynamic further by listening to my (sometimes gently prickly) interview with EncompaaS CEO Jesse Todd, who describes this exciting potential in terms of “how AI is here to rescue the RIM function” and shares some of his real-world experiences to make the point.

© Steve Weissman • All Rights Reserved • www. hollygroup.com • 617-383-4655

One of my go-to pop references is the scene in the 1991 movie City Slickers where Jack Palance tells Billy Crystal that the secret of life is One Thing. The catch, Palance says, is that we have to figure out what that One Thing is for ourselves. 

The One Thing in information governance is to serve the cause of Doing Information Right™. Fixating on this single principle allows you to evaluate and prioritize each idea you have and decision you make in the context of what you are trying to achieve. Have a listen and learn more!

© Steve Weissman • All Rights Reserved • www. hollygroup.com • 617-383-4655

That time a client knew how much the siloed nature of its information was costing it in terms of operational time, money, and efficiency, but didn’t know how or where to start its improvement program.

Here’s what we did to help.

© Steve Weissman • All Rights Reserved • www. hollygroup.com • 617-383-4655

That time when a client had boxes of paper records all over the place – to the point where the fire marshal ordered it all to be moved so people could get out in an emergency. 

Here’s what we did to help.

© Steve Weissman • All Rights Reserved • www. hollygroup.com • 617-383-4655