I share the latest MSP field story—helping a client whose remote staffer in Argentina couldn’t connect via VPN. What starts as a routine setup turns into a wild ride through blocked IPs, throttled Starlink connections, and Argentina’s secret war on VPNs. Hear how Ubiquiti’s VPN options, Microsoft 365 authentication quirks, and a dash of Duo MFA finally kept the user online.

We’ll also chat about the latest MSP headlines, including ConnectWise patches, DefensX’s AI-enhanced secure browser, and cybersecurity reminders for October. Of course, there’s gear talk—the Red Tiger dash cam and its challenger, the VIOFO A229—and updates on my upcoming appearances at ASCII Edge and IT Nation Connect. IT pros, grab your notebook—this one’s equal parts troubleshooting and triumph.

News:

• DefensX Secure Browser now offers native support for OpenAI Atlas: https://tinyurl.com/bdtrmtas
• Critical ConnectWise Flaws Expose MSPs to Fake Update Attacks: https://tinyurl.com/ys4ncpxk

Companies, Products, Books Mentioned:

• ConnectWise Automate: https://www.connectwise.com/software/automate
• DefensX: https://www.defensx.com
• Ubiquiti: https://www.ui.com
• AT&T Business Fiber: https://www.att.com/business
• NetBird: https://netbird.io
• Duo: https://duo.com
• Red Tiger Dash Cam: https://redtigerdashcam.com
• VIOFO A229 Dash Cam: https://www.viofo.com
• ASCII Edge Conference: https://www.asciievents.com
• IT Nation Connect: https://www.connectwise.com/theitnation/connect

Amazon: 

• REDTIGER Dash Cam Front and Rear: https://amzn.to/3JjhgzS
• VIOFO A229 Plus Front and Rear Dash Cam: https://amzn.to/3WlGxwp

SPONSORS:

• Livestream Partner, ThreatLocker: https://www.itbusinesspodcast.com/threatlocker
• Legacy Partner, NetAlly: https://www.itbusinesspodcast.com/netally/
• Internet Provider, Rythmz: https://www.itbusinesspodcast.com/rythmz
• Production Gear Partner, Liongard: https://www.itbusinesspodcast.com/liongard
• Travel Partner: Bvoip: https://www.itbusinesspodcast.com/bvoip
• Travel Partner: TruGrid: https://www.itbusinesspodcast.com/trugrid
• Digital Partner, Designer Ready: http://itbusinesspodcast.com/designerready

SHOW MUSIC: 

• Item Title: Upbeat & Fun Sports Rock Logo
• Item URL: https://elements.envato.com/upbeat-fun-sports-rock-logo-CSR3UET
• Author Username: AlexanderRufire
• Item License Code: 7X9F52DNML

SHOW INFORMATION: 

• Website: https://www.itbusinesspodcast.com/
• Host: Marvin Bee
• Uncle Marv’s Amazon Store: https://amzn.to/3EiyKoZ
• Become a monthly supporter: https://ko-fi.com/itbusinesspodcast