In this interview, Claire Lew talks about leadership, how to keep your team motivated and the things leaders should avoid. We also talk about the importance of building relationships with your customers and the real reasons why people buy from you.

In this interview, Bill Irvine explains what it means to be a stoic. We discuss how to evaluate and pursue worthy goals and how to keep perspective during challenging times. We examine the necessity of failure in the pursuit of greatness and uncover the value of setbacks.

In this interview, James Freeman reveals what it was like starting Blue Bottle Coffee. He explains the importance of pursuing simplicity and creating an overarching experience. We also talk about building a business that stands for something and what he does to find inspiration.

In this interview, Keith Rabois explains the importance of hard work and turning your startup into a smooth machine. We discuss management styles, the downfall of remote working and how to go about hiring talented people.

In this interview, Geoff Donaker explains the details involved in taking a company public, from hiring a CFO through to collaborating with an accounting firm. We examine the job of the COO, the role of experimentation in the shaping of business models and the principles of scaling. We finish with a discussion of his investing strategy.

In this interview, Michael Sippey explains each stage of his product management process; research, idea validation and product iteration. We discuss the evolution of Medium and how to go about defining one’s vision and strategy.

In this interview, Cal Newport argues that focus is the new I.Q. in the knowledge economy and that individuals who cultivate their ability to concentrate without distraction will thrive. He provides practical examples to escape the being caught in the frantic blur of e-mail and social media.

In this interview, Wade Foster reveals how Zapier started and the way they got their first users. We talk about the best practices of getting customer feedback and where to find your best ideas. We also look at content strategy, the benefit of having a co-founder and managing remote teams.

In this interview, Joel Gasgoine explains how to enter a competitive market and the importance of focus. We talk about experimenting with pricing, how pricing impacts churn and the best practices for launching multiple products. We also review his favourite ways to validate business ideas.

In this interview, Des Traynor reveals Intercom’s product strategy and the central role vision formation plays within his company. We discuss prioritisation and the value of saying no to new features. We conclude with a review of the jobs to be done framework and some disruptive technologies that could affect Intercom’s future.