Down To Chat

In the twelth and final episode of Season Three, Eli chatted with Jess Cervellon, a CX leader and VP of CX at Feastables.

If you haven't already, make sure to leave a review for the podcast. Your feedback helps us reach a wider audience.

This season of the podcast is sponsored by Postscript and Tapcart. You can try Postscript for free for 30 days using this link: postscript.io.

And with this link, you can get up to two months free with Tapcart: tapcart.com/downtochat.

Connect with the hosts and guest:

Cody: Twitter - ⁠@codyplof⁠, Newsletter - ⁠codyplofker.com/newsletter⁠

Eli: Twitter - ⁠@eliweisss⁠, Newsletter - ⁠eliweisss.com⁠

Jess: Twitter - ⁠@justjessssss Website: jesscervellon.com

In the eleventh episode of Season Three, Cody chatted with Adam Robinson, CEO of Retention.com.

If you haven't already, make sure to leave a review for the podcast. Your feedback helps us reach a wider audience.

This season of the podcast is sponsored by Postscript and Tapcart. You can try Postscript for free for 30 days using this link: postscript.io.

And with this link, you can get up to two months free with Tapcart: tapcart.com/downtochat.

Connect with the hosts and guest:

Cody: Twitter - ⁠@codyplof⁠, Newsletter - ⁠codyplofker.com/newsletter⁠

Eli: Twitter - ⁠@eliweisss⁠, Newsletter - ⁠eliweisss.com⁠

Adam: Twitter - ⁠@retentionadam, Website: Retention.com

In the tenth episode of Season Three, Cody and Eli are joined by Alex Greifeld, a retention and growth wizard in the world of ecommerce. They chatted all about measuring retention, avoiding common retention misconceptions, and growing an ecommerce business without the usual hacks and "best practices"

Alex is also the writer behind "No Best Practices," a phenomenal resource for marketers that will be linked below.

If you haven't already, make sure to leave a review for the podcast. Your feedback helps us reach a wider audience.

This season of the podcast is sponsored by Postscript and Tapcart. You can try Postscript for free for 30 days using this link: postscript.io.

And with this link, you can get up to two months free with Tapcart: tapcart.com/downtochat.

Connect with the hosts and guest:

Cody: Twitter - @codyplof, Newsletter - codyplofker.com/newsletter

Eli: Twitter - @eliweisss, Newsletter - eliweisss.com

Alex: Twitter - @heyitsalexp, Newsletter - nobestpractices.co/newsletter/

In the ninth episode of Season Three, Cody is joined by Zach Epstein, the Founder and CEO of Haus, a company specializing in top-of-funnel measurement and incrementality testing. They delve into the world of marketing analytics and discuss the challenges and strategies associated with measuring the effectiveness of marketing efforts at the top of the funnel.

Zach shares his insights on how to approach incrementality testing, which involves determining the true impact of marketing campaigns on customer behavior.

They explore various methodologies and tools used in these processes and highlight the importance of accurate measurement for optimizing marketing strategies.

If you haven't already, make sure to leave a review for the podcast. Your feedback helps us reach a wider audience.

And with this link, you can get up to two months free with Tapcart: tapcart.com/downtochat.

Cody: Twitter - @codyplof, Newsletter - codyplofker.com/newsletter

Eli: Twitter - @eliweisss, Newsletter - eliweisss.com

Zach: Linkedin - https://www.linkedin.com/in/zach-epstein-b7b10525/, Website - https://www.haus.io/

In the seventh episode of Season Three, Cody and Eli are joined by Ben Lerer, a Managing Partner at Lerer Hippeau, for a captivating conversation. They explore a range of topics, including AI, cryptocurrency, and the future of venture-backed direct-to-consumer (DTC) brands.

If you haven't already, make sure to leave a review for the podcast. Your feedback helps us reach a wider audience.

This season of the podcast is sponsored by Postscript and Tapcart. You can try Postscript for free for 30 days using this link: postscript.io. And with this link, you can get up to two months free with Tapcart: tapcart.com/downtochat.

Connect with the hosts and guest:

In the sixth episode of Season Three, Cody sits down with Xoogler Ben Kruger to talk all things Google. Everything from Google ads to Youtube, Geolift testing, Performance Max, CBO vs. ABO, GA4, and so much more.

Don't forget to leave us a review if you haven't already! Your feedback helps us get the podcast out to more folks.

This season of the podcast is sponsored by Postscript and Tapcart. You can try Postscript for free for 30 days using this link: ⁠postscript.io⁠. And with this link, you can get two months free with Tapcart: ⁠tapcart.com/downtochat⁠.

Connect with the hosts and guest:

In the fifth episode of Season Three, Cody and Eli are back with more expert insights and tips to help you succeed in ad management and customer retention.

During the episode, Cody delves into the topic of measuring incrementality, providing valuable insights on how to analyze and optimize your marketing campaigns for maximum ROI.

On the other hand, Eli shares his learnings from the fine dining industry to highlight the importance of creating positive experiences and retaining customers.

This episode is filled with valuable lessons and techniques applicable to businesses of all sizes and industries. Whether you're a seasoned marketer or a business owner looking to improve your customer retention strategies, you won't want to miss this episode.

Don't forget to leave us a review if you haven't already! Your feedback helps us get the podcast out to more folks.

This season of the podcast is sponsored by Postscript and Tapcart. You can try Postscript for free for 30 days using this link: postscript.io. And with this link, you can get up to two months free with Tapcart: tapcart.com/downtochat.

Connect with the hosts and guest:

In the fourth episode of Season Three, Cody and Eli share their expert insights on two key topics: starting a new ad account and kickstarting a CX/Retention operation.

During the episode, Cody discusses the fundamentals of paid advertising, including selecting the right platform, defining goals and objectives, targeting the right audience, creating compelling ad creatives, and optimizing campaigns for maximum ROI.

Meanwhile, Eli shares his knowledge on developing and implementing effective CX/Retention strategies, including identifying key metrics, bringing on your first CX hire, and creating positive experiences to drive customer loyalty.

Whether you're a marketing novice or a seasoned pro, this episode offers valuable tips and techniques to help you succeed in ad management and customer retention.

If you've not yet left a review for Down To Chat, please do so. It helps us get the podcast out to more folks. 🙏

This season of the podcast is sponsored by Postscript and Tapcart. You can try Postscript for free for 30 days using this link: postscript.io. And with this link, you can get up to two months free with Tapcart: tapcart.com/downtochat.

Connect with the hosts and guest:

In the third episode of Season Three, Eli chats with Val Geisler about all things retention. We chatted about how retention has changed over the last ten years, how to think about “fixing” retention in your first 30/60 days, thinking about retention across customer journey, and how community-building and retention go hand-in-hand.

If you've not yet left a review for Down To Chat, please do so. It helps us get the podcast out to more folks. 🙏

This season of the podcast is sponsored by Postscript and Tapcart. You can try Postscript for free for 30 days using this link: postscript.io. And with this link, you can get up to two months free with Tapcart: tapcart.com/downtochat.

Connect with the hosts and guest: