Download Popular Authors Audiobooks in Business, Management

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Title: Keith McFarland on Turning Tough Times into Triumph

Author: Keith McFarland

Narrator: Dave Summers

Format: Original Recording

Length: 19 mins

Language: English

Release date: 11-10-14

Publisher: American Management Association

Genres: Business, Management

Publisher's Summary:

Bounce, by New York Times best-selling author Keith McFarland, is a leadership fable for those wary of fables, a story that rejects pat, heard-it-before advice, and shows how to use challenges to make both yourself and your organization stronger.

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Title: Jon Bidwell on Driving Innovation From Within

Author: John Bidwell

Narrator: Dave Summers

Format: Original Recording

Length: 20 mins

Language: English

Release date: 11-10-14

Publisher: American Management Association

Genres: Business, Management

Publisher's Summary:

When Jon Bidwell became the Chubb Group of Insurance Cos.'s first ever new chief innovation officer, his mission was to increase the speed, pace, and profitability of Chubb's products and services, involving a global network of 10,000 employees. Bidwell realized that the best way to generate innovation as quickly as possible was to tap into the company's 10,000 employees, those who knew from first-hand experience what could make the organization work better. The conservative culture at Chubb gave way to a radical program that tapped into the company's internal resources, generating thousands of ideas for organizational improvement.

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Title: Claire Wyckoff and Nat Stoddard on Selecting the Right Leader

Author: Claire Wyckoff

Narrator: Dave Summers

Format: Original Recording

Length: 18 mins

Language: English

Release date: 11-10-14

Publisher: American Management Association

Genres: Business, Management

Publisher's Summary:

Leadership failures damage or even destroy companies every day. The Right Leader: Selecting Executives Who Fit, Details: A Revolutionary Process for Selecting Executives Based on Years of Consulting for Some of Americas Largest Companies, by Nat Stoddard and Claire Wyckoff offers a new approach to eliminate the leadership failures that plague so many companies around the world today. The Right Leader introduces the "Match-Fit Model" and explains how it reduces the risks and costs of executive failure by changing the factors that are considered and by taking into account the cultural dynamics at play in any organization.

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Title: Michael Alter on Building Superior Customer Service

Author: Michael Alter

Narrator: Dave Summers

Format: Original Recording

Length: 9 mins

Language: English

Release date: 11-05-14

Publisher: American Management Association

Ratings: 4 of 5 out of 1 votes

Genres: Business, Management

Publisher's Summary:

At SurePayroll, employees win money for making mistakes. Although this approach may seem a little backwards, Michael Alter, president of the payroll provider, says the only way to continue to grow is to change and try new things. And it may account for the company's fast growth, a three-year growth rate of 1.302 percent.

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Title: Larry Samuel on the History and Future of Wealth Culture

Author: Larry Samuel

Narrator: Dave Summers

Format: Original Recording

Length: 10 mins

Language: English

Release date: 11-03-14

Publisher: American Management Association

Genres: Business, Management

Publisher's Summary:

As Americans, we are unapologetically obsessed with money and the people who have a lot of it. We are curious, to say the least, about how rich people make their money, how they spend it, and what separates them from the rest of us. Rich: The Rise and Fall of American Wealth Culture by Larry Samuel puts the American obsession with all things money into much needed perspective. Rich shows how American wealth culture as we knew it has become almost extinct, owing to a variety of social and economic factors over the years.

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Title: Ric Merrifield on Rethinking Cost Cutting and Boosting Innovation

Author: Ric Merrifield

Narrator: Dave Summers

Format: Original Recording

Length: 15 mins

Language: English

Release date: 11-03-14

Publisher: American Management Association

Genres: Business, Management

Publisher's Summary:

It's the trap that ensnares virtually every business. We focus on process: "how" we're doing the job. And we forget about the bigger issue: "what" we're doing and "why" we're doing it. That's why we're leaving so much value on the table. In Rethink, business architect Ric Merrifield exposes this problem with vivid examples and introduces breakthrough techniques for overcoming it. Merrifield presents case studies ranging from ING Direct to Amazon.com to Procter & Gamble. These diverse companies have learned how to cut costs, strengthen innovation, and profit from change all at the same time.

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Title: Paul Teutul, Sr. on Doing Business the Orange County Choppers Way

Author: Paul Teutul

Narrator: Dave Summers

Format: Original Recording

Length: 8 mins

Language: English

Release date: 10-31-14

Publisher: American Management Association

Genres: Business, Management

Publisher's Summary:

If you think cruising down the highway on a custom chopper is the ultimate thrill ride, try running your own business. The same outlaw spirit that drives some people to strap on a helmet and hit the road drives other people to risk it all and build a business from the ground up. Bikers and entrepreneurs share at least one trait. They do it their way without compromise. Thats the opening liner note of a book entitled The Ride of a Lifetime, written by Paul Teutul Sr.

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Title: John Goodman on the Future of Customer Service

Author: John Goodman

Narrator: Dave Summers

Format: Original Recording

Length: 18 mins

Language: English

Release date: 10-31-14

Publisher: American Management Association

Ratings: 5 of 5 out of 1 votes

Genres: Business, Management

Publisher's Summary:

Most executives still view customer service as a cost center, a necessary nuisance that drains funds from other more strategic investments. But for companies with a strategic approach, the customer service function itself is an unbeatable marketing machine, a word of mouth monster that directly drives sales, repeats business referrals, and increases the bottom line. John Goodman is one of the originators of the customer experience industry.

His new book is entitled Strategic Customer Service. John is the Founder and Vice Chairman of Arlington, Virginia based TARP Worldwide Incorporated, the organization Tom Peters called, "America's premier customer service research firm."

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Title: Steve Cone on Successful Marketing Through a Recession

Author: Steve Cone

Narrator: Dave Summers

Format: Original Recording

Length: 14 mins

Language: English

Release date: 10-31-14

Publisher: American Management Association

Genres: Business, Management

Publisher's Summary:

With more than 35 years at the top of the marketing profession, Steve Cone has led campaigns for many companies including Citigroup, American Express, Fidelity, Apple, and United Airlines, as well as presidential campaigns for both major parties.

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Title: Blythe McGarvie on Making Courageous Decisions in a Changing World

Author: Blythe McGarvie

Narrator: Dave Summers

Format: Original Recording

Length: 16 mins

Language: English

Release date: 10-31-14

Publisher: American Management Association

Genres: Business, Management

Publisher's Summary:

If the 20th century was the American century, the 21st century may well be the global century. Globalization spreads wealth across the world, opens new consumer markets, and reorients the dynamics of the American market. In a new book, Shaking The Globe: Courageous Decision Making in a Changing World, Blythe McGarvie guides listeners on how to absorb the world's diversity and to build upon his or her global citizenship by using the "FISO Factor": skills to transform themselves from a conventional leader into a courageous one.