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In this special episode, our host Ather Gattami interviews Jayesh Govindarajan, EVP at Salesforce AI and AgentForce, live at Dreamforce in San Francisco, where Salesforce unveiled major advances in agentic AI including AgentForce Voice, advanced context engineering, and AFScript.

Jayesh explains that successful enterprise AI requires not only powerful models but also well-defined goals, reliable context, actionable capabilities, and robust guardrails that deliver both creativity and precision. He describes Salesforce's full lifecycle for building, testing, and monitoring agents, which enables continual improvement and lays the foundation for future self-learning systems that can safely expand their own capabilities.