Drew and Sam Talk Training

The guys discuss quantum mathematics, or at least is double doubling is really quadratics. Then they almost quit goofing long enough to help shed some light on the most important part of last week's events, you! 

Drew and Sam talk about some mind blowing, yet simple, pre rush prep tricks to make sure you're ready for that next rush and good hiring practices to make sure you are getting the applicants you want. Want to make sure your next rush doesn't have you taken by surprise? Listen in so you can get one step closer to being fully staffed and fully prepped. 

The guys share some recent larceny from stores. Arts and crafts time! Follow along as they describe something to take your image to masters then doctorate level. If you can make it, not only will your store instantly get that hit of dopamine, but you’ll also have a chance to win fabulous prizes! It’s a win-win so what are you waiting for, listen and participate in our Listener Challenge.

The guys talk about the importance of getting your team up to speed by utilizing those 15-30 second, real time training moments. Fire prevention leads to less fire fighting and yes, that will lead to a (dun da da dun dahhh) - Quality Day Off!

Drew & Sam discuss Richard Sheridan’s second book, Chief Joy Officer. Drew makes good on his promise from last episode to discuss this book. Sam finds the joy teasing. As always, the book then finds it’s way to their….nope, you’ll have to listen to find out where this book ends up in their final review.

Join Drew & Sam as they bring CEO, Chief Storyteller, and co-founder of Menlo Innovations, Richard Sheridan. Author of two great books, including Chief Joy Officer that we will discuss next episode, Richard explains how he is so full of joy. The best part? He explains how he has spread that joy and how you can do it too! Whether it’s pizza or programming Joy can drive your team. Speaking of pizzas, learn Richards favorite toppings, hint he believes in “run the experiment” so pepperoni may not make it.

In episode 31 Sam continues to gush over his favorite segment “Taken“. Drew and Sam jump in and talk about the need for awareness and how important it is for you to deliver exceptional customer experiences the bulk of the time. This is an episode you won’t want to miss, in fact, you’ll probably want to listen to it more than once! Make sure to subscribe so you never miss a new episode.

In episode number 30 Drew and Sam start to dive into the deep end of running more efficient labor. Breakdown the labor challenge into three buckets. Turns out bucket one was bigger than we thought it was! If you wanna make more money and have more fun this is an episode you won’t want to miss

Episode 28, the second one in our new format. We jump into our third John Gordon book. This one is every bit as good as the first two. Great discussions all about a terrific book. This is an episode you won't want to miss!