This podcast delves into the revolutionary role of AI in the automotive industry, particularly through Sonatus's AI technician builder. Steve Stoddard, the product manager, highlights how AI enhances the vehicle ownership experience by addressing misunderstandings between drivers and technicians. The AI technician not only benefits vehicle owners but also streamlines service for technicians and OEM engineers, fostering customer loyalty. With access to real-time vehicle data, the AI technician can adapt and improve service policies, showcasing a significant transformation in how vehicles are maintained and experienced.