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In todayâs episode, we have one of the two voices I wanted most when I started this podcast: Teresa Torres. Alongside Marty Cagan, she was in my top guests to have.
Thatâs because she has trained over 17,000 PMs in 100 countries.
And in todayâs episode, sheâs breaking down one of the most important elements of PMing: discovery.
She gives a masterclass on how to use the learnings from her smash hit book Continuous Discovery Habits for the AI age, covering both:
1. How to do discovery for non-AI features with AI tools
2. How to discovery for AI features
If youâve ever wondered why your product ideas sometimes flop, even when the interviews and research looked promising⌠youâre about to find out why!
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Brought to you by:
Miro: The innovation workspace
Jira Product Discovery: Build the right thing
Parlance Labs: Practical consulting that improves your AI
Product Faculty: #1 AI PM Certification (Class Starts: 15 Sep, get $500 off)
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Timestamps:
Teresa's Background - 0:00
Story-Based Interviewing - 3:20
Fake Discovery Signs - 4:08
Assumption Testing - 4:39
Continuous Discovery Framework - 5:35
AI Changes Discovery - 8:01
AI Synthesis Concerns - 9:21
AI Prototyping Era - 12:45
Ads - 15:45
AI Prototyping Workflow - 17:32
Common Interview Mistakes - 22:24
Interview Synthesis - 24:26
OST Updates - 28:53
Discovery Theater - 30:52
Ads - 32:15
Real Product Management - 34:03
AI Product Discovery - 35:29
Context Engineering - 39:16
Orchestration Explained - 42:03
Error Analysis - 46:01
Observability & Traces - 46:05
Claude Code Demo - 49:15
Business Numbers - 52:56
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Key Takeaways:
Takeaways:
01. Stop Shipping Blind. Your AI product isn't truly valuable until you validate it. Go beyond just building; understand user needs deeply with personas, journey maps, and jobs-to-be-done.
02. MOM Test = Your Secret Weapon. The "MOM Test" is about asking questions that even your most supportive friend can't lie about. Don't ask if users "would" use your AI. Ask about their past behaviors and real problems. This helps you define success metrics and avoid building a fancy toy nobody needs.Â
03. Evaluate Everything, Relentlessly. AI Evals are not just a technical task for engineers, but the most critical tool for Product Managers to build high-quality, trustworthy AI products. Use them to understand, refine, and continuously improve your AI.
04. Passion Won't Land the Job. Proof Will. "I'm passionate"...great I guess, but recruiters want to see what you've done. Your portfolio is your direct line to showing you can actually do the job.
05. Build Your AI Portfolio. Now. Don't wait for experience. Create product teardowns of AI tools, develop case studies, or launch small side projects. This is your living, breathing proof of thinking and skill.
06. Forget the Resume. Add Value. The ultimate job hack? Identify a problem at a target company and propose a solution, or even build a prototype before you apply. This showcases initiative and concrete skills.
07. Youâre At Fault (Brutal, I Know). Nailing Prompt Engineering is a direct path to better AI outputs. If your AI misbehaves, it's often your fault for unclear instructions. Refine your prompts for smarter, more reliable AI.
08. Generic Resumes In The Bin! Forget sending generic resumes into the void. There are three distinct approaches: just a resume, adding a portfolio and cover letter, or the ultimate "Value Add" where you solve a company's problem before applying.Â
09. AI Will Do Your Dishes (Metaphorically). While AI Agents promise incredible autonomy and action, remember they still need clear goals and defined tasks. So, while your AI PM dream is big, maybe don't expect it to clean your dishes (yet) â stick to email automation for now!
10. Don't Trust LLMs Blindly. LLMs are powerful. But they need continuous human validation and evaluation frameworks. Automate grading where possible, but always, always, have a human in the loop for critical judgment.
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Check out the conversation on Apple or Spotify and the demo on YouTube.
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Related Podcasts:
AI Product Discovery: Complete Course
How to Do Product Discovery Right with Pawel Huryn
Marty Cagan on the 4 Key Risks and Importance of Discovery
How to Survey and Learn From Your Users with George Harter
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P.S. More than 85% of you aren't subscribed yet. If you can subscribe on YouTube, follow on Apple & Spotify, my commitment to you is that we'll continue making this content better.
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If you want to advertise, email productgrowthppp at gmail.
If youâve ever said âI just wish I had an assistant who knew exactly how I thinkâ... Lindy is that assistant. These agents arenât demos. Theyâre real, customizable workflows anyone can build. No code.
Flo Crivello (founder of Lindy and ex-Cruise/YC) joined us to show how his personal AI stack runs his entire workday: From triaging emails, summarizing meetings, blocking spam, managing contacts, and even sourcing candidates.
Weâre not talking theory here. Youâll see whatâs possible today (no prompting skills, no code), just real agents doing real work when you give them instructions in plain English Language.
If youâve ever wondered: âWhat can AI actually do for me right now?â
This episode answers it - line by line, screen by screen.
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Brought to you by:
Mobbin: Discover real-world design inspiration
Jira Product Discovery: Build the right thing
Product Faculty: #1 AI PM Certification (Class Starts: 15 Sep, get $500 off)
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Timestamps:
AI Agents Can Replace Your Team - 00:00:00
The Top 5 AI Agents Every Entrepreneur Needs - 00:03:13
The Golden Framework: When to Build an Agent - 00:08:50
Keeping AI Agents Safe Without Killing Innovation - 00:09:42
From Doer to Orchestrator: The New Management Mindset - 00:11:08
Lindy vs ChatGPT: Individual Tools vs Work Platforms - 00:13:23
Managing Agent Performance, Permissions & Costs - 00:14:26
AD: Mobbin - 00:15:56
AD: Jira Product Discovery - 00:16:55
Managing Context and Token Costs - 00:17:51
Lindy vs Competitors and Zapier - 00:18:58
Inside Lindy's 5x Growth in 6 Months - 00:20:38
The Salesperson Managing 40 AI Employees - 00:21:45
The Soham Scandal: Hiring the 5-Job Engineer - 00:23:20
From PM to AI Visionary: The Founding Story - 00:28:24
AD: Maven - 00:31:21
AD: AI PM Certification - 00:32:08
The Pivot Philosophy: Action Produces Information - 00:32:54
Should Every PM Become an AI Founder? - 00:37:17
Talk to Customers, Build Product: Skip Everything Else - 00:38:45
The Valley of Death: Surviving the Hardest Pivot - 00:41:02
The AI Agent Agency Gold Rush - 00:44:08
Big Tech is Missing the AI Agent Revolution - 00:47:42
The 10-Year Vision: Fully Autonomous Companies - 00:48:01
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Key Takeaways:
Takeaways:
01. Most startups are stuck in execution mode, when they should be in vision mode. Instead of spending 80% of time shipping and 20% dreaming, it should be the reverse. The best early-stage companies obsess over the product like artistsânot analysts. Thatâs how you create something magnetic from day one. Not with OKRs. With taste.
2. AI agents arenât just features, theyâre teammates. The real unlock with agents is that they collaborate like coworkers. You donât âuseâ them, you talk to them. You delegate. They respond. They improve. And suddenly youâre not just automatingâyouâre offloading real cognitive work.
3. You donât build AI, you build trust. Thatâs the actual job. Trust is earned slowly: confirmation prompts, human-in-the-loop controls, clear audit trails. Give users the steering wheel first⌠and gradually ease them into self-driving. Thatâs how agents move from novelty to necessity.
4. The smaller the scope, the sharper the tool. Most teams overbuild. The smarter play is to shrink the surface area until thereâs zero ambiguity. Thatâs when you get magic: crisp execution, no confusion, and fast iteration. Think razor blade, not Swiss Army knife.
5. From systems thinking to obsessive craft. Coming from Uber taught how to reason through complex marketplaces. But what unlocked breakthrough product thinking was obsessing over the UX like an artistânot just designing for logic, but for love.
6. The future of work is voice â delegation â done.
You wonât click through dashboards or jump tabs. Youâll just say, âHandle my recruiting outreach,â and itâll happen. Behind the scenes: agents coordinating tasks, tracking progress, personalizing copy. And all you did was ask.
7. Write Like Your Career Depends on It, Because It Does. Clarity of thought = clarity of writing. He said the best PMs heâs worked with are excellent writers. Not because it looks good, but because it reflects structured thinking.
8. Product Sense Is a Muscle. He builds product by imagining it from the userâs emotional POV. Not âWhat features should we ship?â but âWhat would delight the user in this moment?â
9. You Can't Delegate Taste. No matter how senior you are, if you're not involved in the details of product quality, youâll lose the magic. He reviews designs himself, edits copy, and obsesses over UX, because product taste is not outsourceable.
10. Go Where Product Is Sacred. A PMâs growth is tied to the culture. He picked Uber because product rigor was high. At Lindy, he made product obsession part of the DNA. If your company doesnât value product deeply, leave.
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Check out the conversation on Apple, Spotify and YouTube.
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Related Podcasts:
We Built an AI Employee in 62 mins (Cursor, ChatGPT, Gibson, Crew AI)
Bolt Tutorial from the CEO
This $20M AI Founder Is Challenging Elon and Sam Altman | Roy Lee, Cluely
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P.S. More than 85% of you aren't subscribed yet. If you can subscribe on YouTube, follow on Apple & Spotify, my commitment to you is that we'll continue making this content better.
----
If you want to advertise, email productgrowthppp at gmail.
Check out the conversation on Apple, Spotify and YouTube.
Brought to you by:
* Jira Product Discovery: Build the right thing
* AI PM Certification: Get $550 with code AAKASH550C7
* The AI Evals Course for PMs: Get $1050 off with code ag-product-growth
* Maven: Get $100 off my curation of their top courses
Today's Episode
Todayâs guest is at the epicenter of AI - and he hasnât done any podcasts before.
In todayâs in-person chat, I sit down with Jake Brill, the Head of Integrity Product at OpenAI. He breaks down:
* The GPT-5 launch
* How OpenAI builds product
* What the PM role looks in the the future with AI
* The future of building product and the need to build agents into your product
* What it takes to break into OpenAI
If you've ever wondered what it takes to work at OpenAI or how to build AI products at scale, this episode is for you.
Your Newsletter Subscriber Bonus:
For subscribers, each episode I also write up a newsletter version of the podcast. Thank you for having me in your inbox.
(By the way, weâve launched our podcast clips channel as well and weâre going to post most valuable podcast moments on this channel, so donât miss out: subscribe here.)
1. Integrityâs Role in the GPT-5 Launch
Most PMs think about launching products in terms of features and marketing. But when you're serving hundreds of millions of users with breakthrough AI, the real challenge is infrastructure that can handle the surge without breaking.
OpenAIâs integrity team played 3 roles in GPT-5âs launch.
Pillar 1 - Identity Systems
Identity systems must scale from normal traffic to potentially 10x volume overnight. The technical challenge involves load balancing, database scaling, and ensuring your signup flow doesn't crash when everyone hits "Create Account" simultaneously.
Pillar 2 - Financial Infrastructure
Financial systems need bulletproof payment processing and fraud detection as conversions spike. This includes sophisticated fraud prevention - bad actors specifically target new model launches to exploit capabilities with stolen credit cards.
Pillar 3 - Safety Systems
Safety systems require multiple defense layers: model training, input/output classifiers, and behavioral monitoring. Red teaming happens during model training, at production checkpoints, and continuously post-launch.
What most PMs miss is that integrity isn't just defensive - it's an enabler of scale. Without rock-solid integrity infrastructure, even the most advanced AI models can't reach their intended audience.
Do you need an integrity team? If you're building consumer AI products at scale, handling sensitive data, or processing payments, the answer is probably yes.
2. How OpenAI Builds Product
OpenAI operates with a unique product philosophy that breaks traditional PM playbooks.
While most companies start with user problems and build solutions, OpenAI often starts with breakthrough capabilities and figures out how to bring them to humanity.
Letâs zoom in on 5 key takeways about how they build product:
Takeaway 1 - The Research-First Approach
Jake describes this inverted approach: "We've got the best researchers in the world building the most powerful AI capabilities in the world. And sometimes it's like, holy moly, we just had this big research breakthrough. How do we bring this capability to humanity?"
This research-first methodology requires unprecedented collaboration between product and research teams from day one, not as an afterthought.
Takeaway 2 - Planning That Embraces Uncertainty
Their planning process intentionally embraces uncertainty. Teams plan quarterly but assume only 60-70% completion rates.
"If you do anything more than that, it probably means you weren't being flexible enough to the needs of the business. If you do anything less than that, probably didn't do a great job forecasting."
Plans are written in pencil, not pen, with lightweight documents and async reviews wherever possible.
Takeaway 3 - Product Reviews Stay Startup-Style
Product reviews maintain startup-style directness despite OpenAI's scale. "People come in, it doesn't matter what level you are, you can talk directly with leadership. You don't have to have a fancy slide deck."
This creates trust through transparency and hiring excellence rather than process overhead.
Takeaway 4 - Heavy Slack Culture
OpenAI runs almost entirely on Slack. Jake estimates "conservatively like 90% of my written communication is in Slack."
They've built AI agents directly into their Slack channels for Q&A and operational tasks.
Takeaway 5 - Iterative Deployment Philosophy
The company's belief in iterative deployment shapes how they handle uncertainty. Rather than trying to predict every possible misuse case, they identify non-negotiable risks to mitigate before launch, build monitoring systems for edge cases, and "very quickly respond and build sophisticated solutions" based on real-world usage patterns.
"Actually, at the end of the day, it's really helpful to follow OpenAI's approach of iterative deployment, because once you start rolling things out, you can actually see in the real world how people accidentally might misuse your products."
3. What the PM Role Looks Like in the AI Future
Three major shifts define the future PM, Jake's perspective from the epicenter of AI development reveals:
Shift 1 - From Specification Writer to Evaluation Architect
The PM role is fundamentally shifting from specification writer to AI evaluation architect. Jake's team increasingly asks PMs to write evals because "they have the clearest vision of how the product should work in their head."
The evaluation writing skill becomes critical as AI products require objective measurement frameworks. This differs from traditional product metrics by focusing on capability assessment rather than just usage measurement.
Shift 2 - AI Prototyping Replaces Lengthy Specs
AI prototyping specifically transforms how PMs communicate vision.
Instead of lengthy written specifications, PMs can now build functional demonstrations. "Rather than just writing a proposal for how something works, just build a prototype of how something could work and you put that in people's hands."
This shift from description to demonstration accelerates feedback cycles and reduces interpretation gaps between teams.
Traditional PRDs still matter, but they're becoming AI-enhanced and less wordy. "I think they're gonna go hand in hand the prototypes and the PRDs. I do think PRDs will be less wordy because you won't have to spend as much time describing oh you click on this button and this thing happens you can just show people."
Shift 3 - The Human Elements Become More Important
But the human elements intensify rather than diminish. Jake emphasizes that empathy remains the most critical PM skill:
"Fundamentally, you are building products for people who are nothing like you. They may live in a different part of the world. They may be a different age, different gender."
In five years, Jake predicts PMs will need to manage not just humans, but agents.
4. The Future of Building Product and the Need to Build Agents Into Your Product
Every PM needs to think about building AI agents into their products - otherwise theyâre missing out on the future of product.
Why Agents Matter
Jake frames this transition clearly:
"For those first couple of years, it's really been what we call assistance. You asked a model a question, you give it a prompt and you get a responseâŚ
But where we foresee this technology going is not just question and answer, but rather, here's a task. Can you please complete it for me?"
This transition requires rethinking product architecture at a fundamental level. Most digital products today are synchronous - "I take an action and a response or something else happens immediately."
Agent-first products embrace asynchronous complexity where "someone clicks button and something far more complex can happen behind the scenes and you don't have to sit there waiting for response."
Real-World Agent Implementation
Jake already demonstrates this shift in his daily work. He uses agents for recruiting ("here's sort of the properties. Ideally, they have X years of design experience... Please go help and source some candidates"), medical research, and market analysis.
For PMs specifically, agents excel at competitive analysis, presentation creation, and prototyping - areas where the combination of research depth and creative output provides immediate value.
The strategic imperative is clear: "If you're not thinking about how to build products that are agentic in their fundamental nature, you're probably A, not maximizing the power of this technology and B, you're probably building a product that's going to be obsolete in a shorter time horizon."
The Infrastructure Challenge
The challenge extends beyond individual products to ecosystem integration. As Jake notes, "there's not going to be just one company building agentic products" and "the failure state would be if there's not a standard language for all of them to talk together."
Products need to consider how their agents will communicate with other agents, requiring standards like MCP (Model Context Protocol) for tool integration and future protocols for agent-to-agent communication.
Companies building agent-first products must also prepare for agent reliability challenges. Jake discusses the emerging problem of deceptive behavior: "agents learning to cheat" requires multiple defense layers including alignment training, behavioral monitoring, and constant red teaming.
The solution involves "model training, model level classifiers, actor level classifiers, production monitoring, and then just like constant red teaming."
5. What It Takes to Break Into OpenAI
When I asked my newsletter subscribers for their dream company, OpenAI was the overwhelming #1 dream company 600 first-place votes compared to 200 for second place.
Jake's advice for getting into OpenAI?
* Start Building with AI: You really need to have a facility with AI products and models. There's no excuse for notâit's so easy to use these products, to vibe code, to play around with APIs.
* Get a Referral: When we post jobs publicly, a lot of people apply. It really helps if someone at the company has worked with you and can speak to your skill.
* Show Relevant Experience: Make your AI experience and domain expertise explicitly clear on your resume and LinkedIn.
* Broad Background Wins: The best candidates aren't just specialists. They have experience across different areas (fraud AND ads AND growth) giving them multiple perspectives on ambiguous problems.
Jake's own story is proof: he spent 2 months preparing while on paternity leave, treating the interview process with the intensity it deserved because "it felt like what I'd been working towards my whole career."
The full conversation covers Jake's journey from Facebook's first internal PM hire to surviving a traumatic brain injury to leading integrity at the world's most important AI company. Essential listening if you're building your career in AI products. Watch or listen now.
Key Takeaways
Where to find Jake
Related Content
Podcasts:
* Complete Course: AI Product Management
* 5 AI Agents Every PM Should Build
* Full Roadmap: Become an AI PM
Newsletters:
* How to become an AI Product Manager
* AI Agents: The Ultimate Guide for PMs
* The AI PM's Playbook: How Top PMs Are 10x-ing Their Impact
P.S. More than 85% of you aren't subscribed yet. If you can subscribe on YouTube, follow on Apple & Spotify, my commitment to you is that we'll continue making this content better.
"AI has been the biggest driver of change in experimentation I've seen in my career."
That's Frederic De Todaro, Chief Product Officer at Kameleoon (profitable SaaS with 2K+ customers).
Fred has been at Kameleoon for 12+ years. In that role, he's helped thousands of teams use AI to experiment faster and smarter.
In todayâs episode heâs breaking down:
How AI changes experimentation
How to experiment with AI features
Last week, I covered how one aspect of this: vibe experimentation. Todayâs video is the A to Z AI impact.
If you experiment at work, this episode is for you.
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Check out the conversation on Apple, Spotify and YouTube.
* Mobbin: Discover real-world design inspiration
* Jira Product Discovery: Build the right thing, reliably
* AI Product Strategy Certificate for Leaders: Get $550 off
----
Timestamps:
00:00 How AI Changed Experimentation Overview
01:54 The 4 Steps of Experimentation Framework
14:12 ADS
16:00 How AI has Changed Experimentation
21:08 User Behaviour Models
26:56 Multi-Armed Bandit vs Contextual Bandit
30:05 ADS
31:55 AI Content Genration
35:13 How Vibe Coding Changes Experimentation
41:35 Live Demo From Idea to Running Experiment in 2 Minutes
43:36 Two-Minute Build Achievement
51:49 How to Measure AI Features Properly
54:17 Measuring RAG Systems 3 Key Metrics
01:07:18 Best Experimentation Company Booking.com
01:10:10 Biggest PM Mistakes in Experimentation
01:13:52 Ending
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Key Takeaways
1. Build is the bottleneck. Most teams can't A/B test because developers are busy. AI removes this constraint anyone can now create experiments in minutes using plain English.
2. 80% of experiments fail. But with AI opportunity detection, you can drill into failed experiments to find hidden wins, like features that work great on mobile but fail on desktop.
3. Vibe coding meets experimentation. It's not enough to build prototypes quickly. You need to test them with real users at scale. Prompt-based experimentation bridges this gap.
4. Context is everything. AI performs best when it has access to your website's framework, design system, and past experiments. The more context, the better the ideas and implementations.
5. Humans still matter. PMs bring business context, data scientists ensure statistical rigor, and AI handles the grunt work. It's augmentation, not replacement.
6. Start simple with feature flags. You don't need to copy Booking.com overnight. Begin with feature flags, then rollouts, then full experimentation. AI makes each step easier.
7. Measure beyond usage. For AI features, track: How many prompts to success? Time from idea to live? How often do developers step in? These reveal true value.
8. Multi-armed bandits for speed, contextual for personalization. Use multi-armed when you need quick answers. Use contextual when personalizing for each user.
9. Discovery and experimentation are partners. Discovery tells you what users say they want. Experimentation tells you what they actually do. You need both for the full picture.
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Check out the conversation on Apple, Spotify and YouTube.
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Related Podcasts:
* How to Build Things Faster as a Product Team
* Lessons from Super-Senior IC Experimentation PM
* Amplitude CEO: Demo, Story, and How They Build Product
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P.S. More than 85% of you aren't subscribed yet. If you can subscribe on YouTube, follow on Apple & Spotify, my commitment to you is that we'll continue making this content better.
----
If you want to advertise, email productgrowthppp at gmail.
Today's guest: Julie Zhuo, Former VP of Product Design at Facebook, Wall Street Journal bestselling author of "The Making of a Manager," and now AI product leader at Sundial
"Is the product designer role going to exist in 10 years? Is the product manager role going to exist in 10 years?"
That's Julie Zhuo asking the existential questions every product leader is thinking but afraid to voice.
Julie spent 13 years at Facebook, starting as an IC designer and rising to VP of Product Design. She wrote the Wall Street Journal bestseller "The Making of a Manager." Today, she's building AI products at Sundial and working with companies like OpenAI.
In our conversation, she breaks down:
* How AI is killing traditional product roles
* The timeless management principles that still matter
* What makes a great AI product leader
* How to build product taste when AI gets better than you
This isn't just about adapting to new tools. It's about reimagining what product development looks like when one person can do what used to take a whole team.
----
Check out the conversation on Apple, Spotify and YouTube.
Mobbin: Discover real-world design inspiration
Jira Product Discovery: Build the right thing, reliably
Product Faculty: Product Strategic Certificate for Leaders (Get $550 off)
The AI Evals Course for PMs & Engineers: You get $800 with this link
----
Timestamps
00:00 Intro
02:30 The Death of Product Development
08:42 Learn The Craft
15:02 ADS
17:00 Definition of a Managers's Job
21:12 Julie's Thoughts on AI Agents
28:12 Blindspots While switching from IC to Manger
30:40 ADS
35:48 The Three Levers That Never Change
41:20 What is Feedback
46:43 How AI is Changing the Domain
52:49 What Makes Great AI Product Leaders Different
1:00:55 Essential AI Tools Every Leader Should Master
1:09:15 Lessons from OpenAI's Product Team
1:15:55 Outro
----
Key Takeaways
1. Stop Thinking in Roles, Start Thinking Skills. The future belongs to builders who combine unique strengths with AI capabilities, not people attached to traditional job titles like PM or designer.
2. Taste Becomes the Critical Differentiator. When AI can do many things well, your ability to recognize exceptional work versus average output becomes your most valuable skill.
3. The Three Management Levers Still Apply. People, process, and purpose remain the core levers. AI agents just add new tools within the "people" lever you need to manage.
4. Face Reality to Build Trust. Create environments where teams can confront what's really happening. Thank messengers who bring problems instead of shooting them.
5. Conviction + Humility Balance. Have strong conviction in your process and vision, but stay humble enough to accept feedback and iterate based on what you learn.
6. Be a Beginner Again. Even experienced product leaders need to earn their stripes in the AI era. The willingness to learn matters more than past success.
7. Lead Through Experimentation. This isn't a playbook era. Try new team structures, new workflows, new approaches. Nobody has all the answers yet.
8. Master AI Tools in Your Workflow. Don't just use ChatGPT occasionally. Actively disrupt your old systems and use AI throughout your daily work processes.
9. Learn from OpenAI's Approach. They work seven days a week, obsess over understanding user behavior data, and maintain rigorous weekly metrics reviews for alignment.
10. Focus on What Remains Human. The joy of creation, learning processes, and meaning we derive from building things we're proud of can't be automated away.
----
Related Content
Podcasts:
Full Roadmap: Become an AI PM
Complete Course: AI Product Management
How to Become, and Succeed as, an AI PM | The Marily Nika Episode
Newsletters:
How to become an AI Product Manager
How to Write a Killer AI Product Manager Resume
How to Become an AI Product Manager with No Experience
----
P.S. More than 85% of you aren't subscribed yet. If you can subscribe on YouTube, follow on Apple & Spotify, my commitment to you is that we'll continue making this content better.
----
If you want to advertise, email productgrowthppp at gmail.
Today's Episode
What makes AI agents different from chatbots?
Thatâs the question we break down from every angle with todayâs guest.
Armand Ruiz, VP of AI Platform at IBM, who has been in AI for 16 years and has become one of the most-followed AI voices on LinkedIn.
Armand leads AI platforms at IBM, building the building blocks for enterprises to build AI agents securely. He spends his time meeting with CIOs from the biggest brands who all have AI as their number one priority - and agents as one of their core components.
In our conversation, he breaks down:
* How AI agents differ from the chatbots we know
* The four-step framework every agent needs
* Why RAG systems power 90% of enterprise AI
* How product management changes when agents do the work
----
Check out the conversation on Apple, Spotify and YouTube.
Brought to you by:
* Kameleoon: AI experimentation.
* The AI Evals Course for PMs & Engineers: You get $800 with this link
* Vanta: Automate compliance, manage risk, and prove trust
* Amplitude: Try their 2-min assessment of your companyâs digital maturity
* Product Faculty: Product Strategy Certificate for Leaders (Get $550 off)
----
Timestamps
00:00 Intro
02:39 What Makes AI Agents Special
04:40 The Four Steps of AI Agents
07:14 AI Agent Development Frameworks
12:59 RAG Explained
16:55 ADS
18:46 Common RAG Mistakes
26:48 Managing Multiple AI Agents
31:39 ADS
33:57 How AI Changes Product Management
37:43 Problem Investigation vs Feature Factory
41:22 Roadmap to Build AI Agents
43:30 Can Open Source AI Win?
51:39 IBM's AI Strategy
59:32 Career Journey: Intern to VP
1:02:36 Building 200K LinkedIn Followers
1:08:18 Outro----
Key Takeaways
1. AI Agents vs Chatbots: Chatbots respond to queries while agents execute complete workflows. The difference between getting suggestions and getting finished work.
2. Four-Step Agent Framework: Every agent needs Thinking (reasoning), Planning (task breakdown), Action (system execution), and Reflection (learning from outcomes).
3. RAG Dominates Enterprise: 90% of enterprise AI uses RAG to connect LLMs to proprietary data. Success requires 95%+ accuracy through sophisticated evaluation.
4. Vision RAG Unlocks Value: Most business data lives in charts and tables that traditional text-only RAG completely misses.
5. Framework Selection Matters: Use coding frameworks (LangGraph, CrewAI) for complex systems. Use no-code tools (Lindy, n8n) for rapid prototyping.
6. PM Ratios Transform: Traditional 1:6-10 PM-to-developer ratios become 1:2-30 when agents handle research and documentation.
7. Prototypes Beat PRDs: Show working systems instead of 20-page documents teams misinterpret. AI enables functional demos.
8. Open Source Wins: Despite closed-source capabilities, enterprises choose open source for licensing control and infrastructure flexibility.
9. Technical Literacy Essential: Understanding agents, RAG, and frameworks becomes baseline knowledge for everyone, not just developers.
10. Implementation Reality: Enterprise RAG needs heavy data engineering. Teams underestimate accuracy requirements and engineering complexity.
----
Related Content
Podcasts:
We Built an AI Agent to Automate PM in 73 mins
We Built an AI Employee in 62 mins
5 AI Agents Every PM Should Build
Newsletters:
AI Agents: The Ultimate Guide for PMs
AI Evals for Agents
Step-by-Step RAG
----
P.S. More than 85% of you aren't subscribed yet. If you can subscribe on YouTube, follow on Apple & Spotify, my commitment to you is that we'll continue making this content better.
----
If you want to advertise, email productgrowthppp at gmail.
I dette afsnit undersøger Maj My hvordan den lynhurtige udvikling og udrulning af AI püvirker os som mennesker. Hun taler med eksperten, jubeloptimisten og skeptikeren, og hendes eget syn pü og tilgang til samtalen om AI bliver udfordret undervejs.
Medvirkende: Anders Søgaard, Lasse Bylov, Jakob Sorgenfri KjÌr og Maj My.
Klip, tilrettelĂŚggelse og musik af Kristian Humaidan.
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Laura Brandenburg, an internationally recognised leader in business analysis, shares insights from her new book, 'Value-Driven Business Analyst,'
She discusses the importance of aligning business analysis with organisational outcomes. We delve into her eight-step business analysis process, the significance of being value-driven, and how to leverage AI in the field. Laura also talks about her journey into business analysis, her motivations for writing the book, and addresses how business analysts can future-proof their careers in an AI-driven world.
00:00 Introduction
01:35 The Role and Impact of Business Analysts
03:15 Laura's Journey and Insights into Business Analysis
05:36 The Value-Driven Business Analyst
23:11 The Eight-Step Business Analysis Process
26:01 Future-Proofing with AI in Business Analysis
31:13 Sustainability and Business Value
33:57 Conclusion and Farewell
âĄď¸ In each episode, Paddy Dhanda deep dives into a new human Superpower to help you thrive in the age of AI.
Host: Paddy Dhanda
Paddy works at the largest Tech training organisation in the UK and is passionate about helping tech professionals build human skills to thrive in the age of AI.
Contact Paddy: [email protected]
Subscribe to my newsletter:
đ Newsletter: https://www.superpowers.school/subscribe
Guest: Laura Brandenburg
Laura Brandenburg, CBAP, is an internationally-recognized leader who helps mid-career professionals start and thrive in business analysis careers. She is the founder of Bridging the Gap, author of The Value-Driven Business Analyst and How to Start a Business Analyst Career, and creator of The Business Analyst BlueprintÂŽ training program. With over 20 years of experience, Laura is passionate about building the profession one business analyst at a time and empowering others to achieve confidence and success.
Book: https://www.bridging-the-gap.com/value/
YouTube Channel: https://www.youtube.com/@BridgingtheGapBA
LinkedIn: https://www.linkedin.com/in/laurabrandenburg/
Originally recorded for: Comparative Agility Podcast with Dee Rhoda
In this episode, Dee Rhoda chats with Superpowers School host Paddy Dhanda (yes, that's me!) about how Communities of Practice (CoPs) can go from being side projects to powerful tools for collaboration, culture, and learning.
Drawing from my experience of leading one of the UK's most vibrant visual thinking communities, and creating a new Communities of Practice Health Check with Comparative Agility, I share practical insights on what actually keeps communities alive, what causes them to fizzle out, and how community leaders can stop chasing vanity metrics and start focusing on real impact.
00:00 Introduction
00:20 Deep Dive into Communities of Practice
01:03 Comparative Agility and the Health Check Survey
05:43 Challenges and Solutions in Community Engagement
18:45 The 90-9-1 Rule of Participation
23:12 Virtual Communities and Visual Thinking
30:05 The Role of AI in Communities of Practice
34:48 Conclusion and Final Thoughts
Try the Communities of Practice Health Check from Comparative Agility: Click Here
This episode was first recorded for the Comparative Agility Podcast, hosted by the brilliant Dee Rhoda.
This week on the podcast I had the pleasure of sitting down with Dr David Wood, Glenn D. Ardis Professor of Accounting at Brigham Young University, prolific author of over 200 publications, and the mind behind the new book Rewiring Your Mind for AI. David is not only an academic voice in accounting, but a leading thinker on how artificial intelligence is reshaping the way we learn, work, and create.
He discusses the concept of neuroplasticity, the growth of AI capabilities, and the importance of a transformational mindset in leveraging AI. The conversation highlights the rapid evolution of AI and its dual potential to enhance or disrupt various aspects of life and work.
00:00 Masako Wakamiya's Coding Journey
03:06 Meet Dr David Wood: Integrating AI in Education
04:26 The Role of AI in Modern Education
05:55 AI as a Superpower: Transforming Knowledge Access
07:48 Rewiring Your Mind for AI
14:04 The Future of Jobs in an AI-Driven World
18:25 Embracing AI: From Fear to Transformation
19:39 Mindset Shift: Embracing AI for Personal Growth
20:21 The Journey of Writing a Book with AI
23:31 AI's Rapid Advancement and Future Potential
26:53 Creative Uses of AI in Everyday Tasks
28:28 Feedback and Future Predictions for AI
34:13 Concluding Thoughts
âĄď¸ In each episode, Paddy Dhanda deep dives into a new human Superpower to help you thrive in the age of AI.
Host: Paddy Dhanda
Paddy works at the largest Tech training organisation in the UK and is passionate about helping tech professionals build human skills to thrive in the age of AI.
Contact Paddy: [email protected]
Subscribe to my newsletter:
đ Newsletter: https://www.superpowers.school/subscribe
Guest: Dr. David A. Wood
Dr. David A. Wood is passionate about understanding new technologies and implementing them into the curriculum of Brigham Young University, where he works as the Glenn D. Ardis professor of accounting. He has published over 200 articles in a combination of respected academic and practitioner journals, monographs, books, and cases, including a recently released book on AI titled, âRewiring your Mind for AI: How to Think, Work, and Thrive in the Age of Intelligenceâ. He has been awarded more than 30 awards for teaching, research, and service contributions. He has helped companies and organizations around the world learn about and implement GenAI and other tech topics. In 2023, he was named by Accounting Today one of the 100 most influential people in accounting. He is a cocreator of a free generative AI governance framework (see here), and of two companies related to GenAI training and reviewing Excel workpapers (http://skillabyte.com/ and https://hiddenhawkai.com).
From the publisher's feed