💡 Episode Summary

In this episode of Develop This!, host Dennis Fraise sits down with Mark Perna, a national thought leader on workforce, education, and generational engagement, for a deep dive into one of the most damaging forces in any organization—toxic leadership.

Together, Dennis and Mark unpack the growing disengagement crisis in today's workforce and explore the concept of the "Toxaboss"—a leader who demands high performance but fails to offer recognition or connection. They discuss how toxic behaviors erode trust, destroy morale, and ripple through entire organizations, especially within community and economic development teams.

Mark shares actionable strategies for reversing toxicity through self-reflection, gratitude, and consistent recognition—even when leaders can't control pay or promotions. The conversation wraps with insights into generational expectations and a powerful reminder that leading people is both a privilege and a responsibility.

🧭 Key Takeaways

• Toxic bosses are a major driver of employee disengagement.
• Recognition is the foundation of a healthy leadership culture.
• Leaders must invest in trust, connection, and consistency.
• Self-reflection is essential to prevent becoming a "Toxaboss."
• Toxicity at the top spreads quickly—and costs deeply.
• Employees who feel seen and appreciated are far more engaged.
• Even without control over pay, leaders can influence culture.
• Gratitude and recognition are power multipliers in leadership.
• Building a recognition culture enhances performance and retention.
• Leadership is a privilege, not a position of entitlement.