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In this episode of the Econ Dev Show, Dane Carlson talks with Nicole Riehl, president and CEO of Executives Partnering to Invest in Children (EPIC), about the childcare crisis hiding in plain sight in America's workforce.
Nicole explains why communities can't simply recruit new jobs without considering whether workers can actually show up, why childcare is simultaneously unaffordable for families and financially challenging for providers, and how employers can become part of the solution. From a Colorado ski town with 76 babies born annually and just eight licensed infant and toddler childcare spaces to employers building facilities and partnering with local operators, Nicole shares real examples of creative solutions.
She also walks through how economic developers can assess local childcare supply, demand, and affordability, bring the right partners together, and turn a seemingly impossible problem into a practical workforce development strategy.
Special Guest: Nicole Riehl.
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In this episode Dane Carlson talks with Sandy Davis of the Myrtle Beach Regional Economic Development Corporation and Ryan Cannon of Golf Tourism Solutions about a business recruitment opportunity hiding behind decades of tourism success.
Myrtle Beach knew how to attract golfers; the next question was how to attract the companies that make, supply, and support the game. Sandy and Ryan explain how they combined recruitment expertise with golf industry relationships to pursue manufacturers, technology companies, and suppliers. They connect that effort to local workforce programs, an existing market of golfers and courses, and residents’ need for better-paying, year-round jobs.
For economic developers, the conversation offers a practical challenge: look beyond what your community’s biggest asset does today and ask what else it could support.
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Special Guests: Ryan Cannon and Sandy Davis.
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In this episode of the Econ Dev Show Dane Carlson talks with Victoria Archuleta, Senior Economic Development Director for the Village of Los Lunas, New Mexico, about what happens when a small community starts attracting some very big companies.
Located just south of Albuquerque, Los Lunas has grown from a quiet bedroom community into an industrial powerhouse, with major investments from Meta, Amazon, and companies working in advanced technology and energy. Victoria shares how the village is managing that growth, why its first economic development strategic plan was a game changer, and how infrastructure limitations, particularly electricity and transportation, can make or break major projects.
They also discuss the importance of building on a community's existing strengths, engaging residents in economic development decisions, supporting local businesses, and balancing industrial expansion with small-town character.
It's a conversation about punching above your weight, planning for the growth you want, and discovering that sometimes the biggest obstacle to economic development isn't attracting companies. It's having the infrastructure ready when they arrive.
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1. Build your strategy around what makes your community different.
Los Lunas benefits from New Mexico's longstanding strengths in scientific research, military installations, and advanced technology. Identify the assets, institutions, industries, and geographic advantages that distinguish your community, then target businesses that need those particular strengths rather than chasing every emerging industry.
2. Make infrastructure readiness part of your recruitment strategy.
Los Lunas has reached the finalist stage on major projects only to lose opportunities because electricity couldn't be delivered quickly enough. Work directly with electric, gas, water, and wastewater providers to understand current capacity, expansion costs, and realistic delivery timelines before a prospect comes calling.
3. Create a strategic plan that actually influences decisions.
Los Lunas recently adopted its first economic development strategic plan, a 119-page document developed with Better City. It identifies specific targets, including aerospace, defense technologies, health and biosciences, and logistics. Use strategic planning to prioritize industries, infrastructure investments, and economic development activities over the next five to ten years.
4. Don't underestimate how much your community wants to participate.
Los Lunas received nearly 600 responses to its strategic planning survey and held three town halls, including a community visioning workshop. Invite residents, business owners, and people living in surrounding unincorporated areas into the process. Their priorities may differ from yours, but those concerns can reveal important barriers to growth.
5. Treat transportation as an economic development issue.
Traffic emerged as one of the biggest concerns during Los Lunas's strategic planning process. The village is pursuing a major interchange and bridge project to improve connectivity. Coordinate with public works and transportation officials so that road capacity, commuting patterns, and freight access are considered alongside industrial recruitment.
6. Look for the next generation of businesses your existing employers can attract.
Meta's presence has created opportunities for Los Lunas to pursue related suppliers and supply-chain businesses. Pacific Fusion's component manufacturing operation presents another opportunity to build on the regional technology ecosystem. Map the suppliers, service providers, and complementary industries associated with your existing employers, then use those relationships to develop new recruitment targets.
7. Connect major employers with small, locally owned businesses.
Victoria describes how Meta orders dozens of donuts from a local bakery, illustrating how major employers can support smaller businesses throughout a community. Help local companies identify procurement opportunities with large employers, encourage local purchasing relationships, and make sure economic development benefits extend beyond the industrial park.
8. Educate residents about what economic development does—and doesn't—control.
Residents frequently ask Victoria to bring retailers such as Chick-fil-A and Whataburger to Los Lunas. She uses those conversations to explain the distinction between industrial economic development and retail growth driven by population and market demand. Clearly communicate your organization's responsibilities, priorities, and limitations so that residents understand what you're working to accomplish.
9. Strengthen regional partnerships and workforce pipelines.
Los Lunas works with the Albuquerque Regional Economic Alliance and benefits from proximity to institutions including the University of New Mexico, Central New Mexico Community College, and New Mexico Tech. Develop strong relationships with regional economic development partners and educational institutions to support employer recruitment, workforce preparation, and emerging industry opportunities.
10. Don't let business attraction overshadow retention and expansion.
Meta's continued expansion in Los Lunas demonstrates the value of maintaining relationships with existing employers. Victoria emphasizes that economic development isn't just about attracting companies; it's also about retaining, developing, and supporting businesses of every size. Make regular employer conversations, expansion support, and attention to existing business needs part of your economic development work.
Special Guest: Victoria Archuleta.
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In this episode of the Econ Dev Show Dane Carlson talks with Max Karren, founder of Choose Our City, about why economic development websites need to do more than look pretty.
Max explains how search engine optimization (SEO) is evolving as site selectors increasingly use ChatGPT and other AI tools to research communities before sending an RFI, and why some EDOs may be practically invisible to those tools.
Drawing on his work with the Dallas Regional Chamber and his review of nine economic development and talent attraction websites, Max identifies two surprisingly common weaknesses: slow websites and poor lead capture. They discuss practical ways to improve discoverability, make community data accessible to AI, use Google Search Console to understand website performance, and turn anonymous visitors into meaningful connections.
Max also shares how he's using AI coding tools to run a lean web development agency and how his childhood obsession with SimCity eventually turned into a career helping real communities grow.
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Open ChatGPT or another AI search tool in a fresh session. Ask questions a site selector or prospective resident might ask. Does your community appear? Is the information accurate? Identify what is missing and what your organization can do to improve its online information.
Ask your web developer whether important information is buried in JavaScript. Max explains that some AI crawlers cannot reliably access JavaScript-rendered content. Publishing important facts in accessible HTML can improve discoverability.
Visit Google PageSpeed Insights, enter your website URL, and examine the mobile results. Look for oversized images, unnecessary JavaScript, and excessive files. Share the recommendations with your web developer.
Add opportunities for visitors to connect with your organization through contact forms, valuable downloadable resources, newsletter subscriptions, or interactive tools. Make sure you're offering something worth exchanging contact information for.
Use Google Search Console to understand which searches bring visitors to your website and how your content performs. Don't assume you know what prospective businesses are searching for.
Connect your Search Console data to an AI assistant, or export the relevant data and ask it to identify trends, missed opportunities, and pages that could perform better. Max uses Claude to uncover insights without manually sifting through reports.
Use the evaluation rubric from Max's 2026 EDO website roundup to assess your existing site. Prioritize discoverability, lead capture, and page speed rather than assuming a new visual design will solve your problems.
Prospective residents want information about schools, neighborhoods, parks, jobs, housing costs, and amenities. Consider interactive maps or cost-of-living calculators, similar to the tools Max discusses building for Say Yes to Dallas.
Develop evergreen content around the questions businesses and site selectors actually ask. Max emphasizes that good SEO still depends on authoritative, useful content, even as AI changes how people find answers.
Identify a recurring technical, research, or content task that takes too much time. Test whether an AI assistant can accelerate it. Max describes using Claude Code to handle development work he previously outsourced, while emphasizing the importance of reviewing and refining the results.
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In this episode of the Econ Dev Show Dane Carlson talks with Lori Henderson, executive director of the Ponca City Development Authority, about what economic development looks like in a rural manufacturing community where workforce, housing, childcare, and quality of life are all connected.
Lori explains how Ponca City expanded beyond traditional business retention and expansion to tackle housing and retail, including an incentive program that helped move the community from just a handful of new homes each year to 59 incentivized housing units in two years.
She also shares how the development authority helped revive a closed movie theater, supports entrepreneurs through flexible workspace and small-business services, and builds a long-term workforce pipeline through a high-school internship program involving roughly 100 local companies and 180 students.
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1. Treat housing as economic development infrastructure.
If employers are expanding but workers cannot find places to live, job growth eventually runs into a housing ceiling. Ponca City added housing to the development authority's responsibilities and began actively working with developers to increase supply.
2. Identify the financial gap keeping developers away.
Ponca City's challenge was straightforward: builders could construct a house in Ponca City for roughly the same cost as in a larger nearby market but sell it for less. Their incentive program helps close that profitability gap and makes rural projects more competitive.
3. Build incentives around the developer's actual risk.
Rather than assuming developers simply need to be recruited harder, determine what financial obstacle is preventing the project from working. Ponca City's experience suggests that when builders know a predictable amount of assistance is available, projects that previously did not pencil can become viable.
4. Coordinate incentives across local organizations.
The City of Ponca City handles permitting, vets housing projects, and determines incentives. The development authority then contributes additional funding. That division of labor lets each organization do what it is best positioned to do instead of duplicating effort.
5. Don't ignore existing housing stock.
New construction is not the only way to add housing capacity. Ponca City also incentivizes rehabilitation of older homes that have fallen out of active use, helping return properties to the housing market and utility system.
6. View quality-of-life projects through a workforce lens.
The redevelopment of Ponca City's closed movie theater was not simply a retail project. The development authority viewed entertainment, shopping, schools, housing, and other amenities as part of the community's ability to attract and retain workers.
7. Give economic development organizations room to experiment.
Lori describes the development authority as being able to operate in a gray area and take risks the city itself may not be positioned to take. Some programs will not work as planned, so organizations need enough flexibility to adjust, pivot, and try again.
8. Make business retention and expansion the foundation.
Before expanding into housing and retail, about 95% of Ponca City's economic development work focused on existing businesses. Lori argues that especially in rural communities, much of the most realistic growth comes from helping companies already in the community expand.
9. Start building the workforce pipeline in high school.
Ponca City's internship program places juniors and seniors inside local companies so students can see careers available in their hometown. Roughly 100 companies participate, with about 180 students in internships during the semester discussed in the episode.
10. Show young people careers they may not know exist.
Programs such as Ponca City's Girl Power camp introduced eighth-grade girls to careers including welding. Some participants later entered those industries. Workforce development can begin simply by exposing students to opportunities that otherwise would never appear on their radar.
Special Guest: Lori Henderson.
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In this unique episode of the Econ Dev Show, Dane Carlson talks with Dan Kiger, founder and principal advisor at VerumLegend, about why a meeting that feels productive can still leave you without the answers you need.
Drawing on more than 20 years in the defense intelligence community, including time as a military interrogator, Dan makes the case for clarity over agreement and curiosity about what matters to the person across the table. They discuss how follow-through builds trust, why a rigid agenda can hide useful information, and what you miss when the CEO does all the talking.
Dan also works through familiar economic development situations: a prospect focused on incentives, an employer struggling to find workers, and an existing business owner who feels overlooked. The conversation offers practical ways to get beyond polite answers and understand what will actually move a project or relationship forward.
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Special Guest: Dan Kiger.
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In this episode of the Econ Dev Show Dane Carlson talks with Peter McGee about why entrepreneurship support is often included in economic development plans but rarely given the same strategic attention as attraction, retention, and infrastructure.
Peter explains how better entrepreneurship programs can help communities connect residents to economic development, support business owners with coaching and practical business fundamentals, and generate meaningful metrics instead of simply counting meetings and referrals.
They also discuss why information alone is not enough, the value of human coaching in an AI-filled world, and how economic development organizations can create locally branded entrepreneurship programs without having to build everything from scratch.
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Special Guest: Peter McGee.
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In this episode of the Econ Dev Show Dane talks with Thane Hutcheson about what site selection looks like from the company side of the table, beginning with why the process often starts with markets, labor, supply chains, and operating conditions rather than a specific piece of dirt.
Thane explains how companies narrow their choices, why falling in love with a community or site too early can create problems, and what the best economic development teams do differently—from submitting only sites that actually fit to helping visiting companies visualize what long-term success in the community would look like.
They also discuss incentives, the growing role of AI in professional services, and why automating data gathering and analytical work can free economic developers and consultants to spend more time building relationships, exercising judgment, and doing the work that still requires humans.
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Special Guest: Thane Hutcheson.
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In this episode of the Econ Dev Show Dane Carlson talks with Amy Renner, Community Development Senior Program Manager for the Rural Community Assistance Partnership (RCAP), about what rural communities really need to move economic development projects forward.
Drawing on her experience as the former mayor of a 1,000-person Appalachian community and her current work providing technical assistance across rural America, Amy explains why limited staff capacity can be a bigger obstacle than limited funding, how relationships can unlock resources that communities cannot provide for themselves, and why grants work best when paired with planning and technical expertise.
They explore RCAP’s work through the U.S. Department of Transportation’s Thriving Communities program, examples involving outdoor recreation, infrastructure, mixed-use development, transportation, and entrepreneurship, and the importance of community-led planning that produces action instead of another report sitting on a shelf.
The conversation ultimately makes the case that transformative rural development starts by building the relationships and capacity necessary to turn good ideas into projects that are actually ready to fund and implement.
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Special Guest: Amy Renner.
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In this episode of the Econ Dev Show Dane Carlson talks with Will Williams, president and CEO of the Western South Carolina Economic Development Partnership, about how economic development has changed over his career: from paper RFIs and long project timelines to massive capital investments, compressed decisions, and new infrastructure demands.
They dig into Western South Carolina’s effort to develop a 1,900-acre industrial park, the growing constraint of electrical capacity, and the heated debate surrounding data centers.
Will argues that communities should evaluate data centers the same way they evaluate other industrial projects: by looking carefully at infrastructure, utilities, location, tax impact, jobs, and community compatibility rather than reacting to misinformation or fear.
The conversation ultimately becomes one about trust, communication, zoning, AI, long-term community building, and the economic developer’s role as the “connective tissue”, or, as Will puts it, “community duct tape”, that holds people and institutions together.
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Special Guest: Will Williams.
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