In this podcast, I read a book review I wrote recently about the book “We Don’t Make Widgets” written by Ken Miller. His book discusses the challenges and myths of process improvement in Government.

Links

* Ken Miller Bio* Examples of Lean Six Sigma in Government* Books* We Don’t Make Widgets: Overcoming the Myths That Keep Government From Radically Improving* Extreme Government Makeover: Increasing Our Capacity To Do More Good* The Change Agent’s Guide to Radical Improvement

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Transcript

You can read the entire article at http://www.leansixsigmaforgood.com/book-review-we-dont-make-widgets-and-other-myths-about-improving-government/