Tech Sales Insights

E125 Part 1 - MAPPING THE CUSTOMER JOURNEY: Customer Success Through Go-to-Market


Listen Later

Focus your entire go-to-market around the adoption of high users that will expand with you and you can eventually build a great business around it. In this episode of Tech Sales Insights, Randy welcomes Mark Stephenson, Go-To-Market Advisor for multiple tech companies.

Today, Mark talks about go-to-market alignment and how to approach it for increased efficiency and leverage. He dives into the importance of a great GTM engine and how the concept of product-market fit comes into play.

 

INSIGHTS OF THE DAY

MARK: Make sure customer paths are well-defined

“If you define that process, you'll find bottlenecks, you'll find inefficiencies and that's the best place to add technology, by the way, is once you really understand the process. Otherwise, you're just going to use technology to speed up a bad process and do the wrong things quicker."

 

Find out more about Mark Stephenson in the link below:

  • LinkedIn: https://www.linkedin.com/in/mark-s-2b28054/

 

This episode of Tech Sales Insights is brought to you by: 

  • Sales Community: https://www.salescommunity.com/
  • Modigie: https://modigie.com/
...more
View all episodesView all episodes
Download on the App Store

Tech Sales InsightsBy Randy Seidl

  • 5
  • 5
  • 5
  • 5
  • 5

5

138 ratings


More shows like Tech Sales Insights

View all
WSJ What’s News by The Wall Street Journal

WSJ What’s News

4,354 Listeners

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews) by Metis Strategy

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

73 Listeners

The Joe Rogan Experience by Joe Rogan

The Joe Rogan Experience

226,206 Listeners

The Daily by The New York Times

The Daily

111,785 Listeners

Call Her Daddy by Alex Cooper

Call Her Daddy

165,538 Listeners

All-In with Chamath, Jason, Sacks & Friedberg by All-In Podcast, LLC

All-In with Chamath, Jason, Sacks & Friedberg

9,155 Listeners