What does it really take to design for resilience in an AI-first world?

In this panel from the Metis Strategy Summit, Amtrak CDO Judith Apshago, GE Aerospace CIO David Burns, and Zoetis CDTO Keith Sarbaugh explore how resilient infrastructure is becoming the backbone of enterprise trust, uptime, and AI scalability.

Tune in to learn how these leaders are:

1036: What does it mean to manage a digital workforce?

In this episode of Technovation, we feature a panel from our most recent Metis Strategy Summit where three top executives explore how AI is reshaping work, both automating tasks, and changing the nature of management itself.

Peter High speaks with:

Together, they discuss:

Our broadcast today features a panel from our most recent Metis Strategy Summit on the topic of Delivering the Product Operating Model (and Mindset) at Scale.

In this panel episode, we explore the limits and lessons of scaling the product operating model. Sal Companieh (Cushman & Wakefield), Jim Fowler (Nationwide), and Diane Schwarz (Smurfit WestRock) reflect on where product thinking thrives and where it breaks down.

Here are 5 takeaways from their candid discussion:

What if the most defensible companies of the AI era aren’t the ones building the infrastructure—but the ones using it to rethink workflows?

In this Technoventure episode, Peter High speaks with Jamie Montgomery, Founder and Managing Partner of March Capital, about why the firm is investing heavily in the AI application layer—not chips, not clouds, but the companies delivering real task-based outcomes.

Key topics explored:

Why workflow-based moats beat data moats in the new venture cycle

How application-layer companies are scaling faster with leaner GTM

The ripple effects of AI CapEx on the U.S. economy and tax base

March Capital’s bets on open-source LLMs and scientific discovery

Why Montgomery believes AI “bailed out” the U.S. and VC industry alike

What’s stopping AI from scaling across the enterprise? For Madhu Ramamurthy, CIO of Zurich North America, it’s not the technology. It’s the culture.

In this episode, Madhu shares how he’s navigating the paradox of AI: a tool with unprecedented potential, surrounded by institutional resistance, unclear regulations, and cultural misalignment. He outlines Zurich’s approach to responsible AI deployment, organizational change, and ethical tech use.

Key highlights include:

What does it really take to scale AI across a global enterprise?

In this episode, Jaime Montemayor, Chief Digital and Technology Officer at General Mills, shares the AI playbook behind the company’s digital transformation from foundational investments in cloud and data governance to business-led innovation across supply chain, e-commerce, and marketing.

With 96% of General Mills’ supply chain data now clean and governed, Jaime’s team is shifting from predictive analytics to agentic architectures that enable scalable, AI-powered automation.

Key insights include:

What does it take to transform IT from a bottleneck into a business accelerator?

In this episode, Waco Bankston, Chief Information Officer at NiSource, shares how he’s repositioning the IT organization to support growth, enable speed, and shift decades of technical and cultural inertia. Leading a 6.5-year enterprise transformation effort, Waco discusses the discipline required to modernize legacy systems while instilling a new execution culture.

Key insights from the episode include:

Building a modern tech foundation to support future acquisitions

Restructuring outsourced/insourced IT mix through platform consolidation

Shaping team behavior through leadership-by-experience

Establishing unified governance across AI, cybersecurity, and innovation

Leading with operational safety and customer-back design

What does it take to reimagine a 10,000-employee enterprise for a digital-first future?

In this episode, Unum CTO Gautam Roy breaks down how he transformed the company’s operating model, culture, and technology foundation by reshaping experiences from the customer backward.

Gautam shares how Unum evolved from applications to journeys to value streams; how AI, data, and automation have become levers for acceleration; and how innovation culture and continuous learning drive enterprise adaptability.

Highlights:

What if your company’s greatest advantage isn’t the product—but the purpose behind it?

Mike Hayes, Managing Director at Insight Partners and former COO of VMware, believes mission clarity is more than culture—it’s a strategic asset. Drawing on 20 years as a Navy SEAL and senior tech executive, Mike shares why knowing “who you want to be” is a superpower for founders and boards.

In this episode, Mike and Peter High discuss:

What does it take to evolve IT into a forward-looking innovation engine?

Mike Blandina, CIO of Snowflake, shares how he’s reimagined IT as “Enterprise Technology” as a way to describe what ‘IT’ really does: lead a solutions-first mindset at Snowflake designed for the AI era. In this conversation, Mike reflects on his first eight months leading tech at one of the world’s most AI-forward data cloud companies.

Key highlights include:

The philosophy behind the Enterprise Technology rebrand

Building Raven and RevOps—AI agents replacing 250+ dashboards

The Customer Zero model for product influence

Governance and localization strategies for responsible AI

Redefining staff models to include digital agents