eBay for Business

Seller performance standards and the 2017 Spring Seller Update! Our guest is Ryan Woodward, eBay's Senior Manager, Seller Trust; he stays on to take questions.

New shipping tools and the 2017 Spring Seller Update! Our guest is Greg Ross-Smith, eBay's Product Manager for Delivery Experience. Robin, Chicago IL (bubblefast), asked how shipping rate tables will look to buyers.

Griff and Lee announced that Fortune Magazine has named eBay as one of the world's most admired companies. First-time caller Helen, Rancho Santa Fe CA (readygetsetshop), asked about upgrading to the next store subscription level. Nate Heyward from eBay's Shipping Team popped in to  ask listeners to sign eBay Main Street's petition to USPS at http://www.ebaymainstreet.com/petition/2017-03/prc-petition.

Nate Heyward from eBay's Shipping Team popped in ask listeners to sign eBay Main Street's USPS petition at http://www.ebaymainstreet.com/petition/2017-03/prc-petition. Caitlin Brosseau from eBay's Government Relations team called in to join Nate. Lee introduced the St. Patrick's Day Retail Moment, sponsored by BULQ (http://www.bulq.com).

Lucy, Berlin NH (myeclectopia), won a $25 gift certificate for shipping supplies from Bubblefast (http://www.bubblefast.com) for answering Lee's trivia question. Tom, Pittsburgh PA (blackandgoldgifts), thinks he found a glitch. Tom, Fairview TN (glamravecowboytom), asked about his watch list. Griff and Lee took turns reading "10 Words Buyers Want to Hear", adapted from a post by Dennis L. Prince in the Auctiva blog.

 

Ron, Birmingham AL (oilerman21), is concerned about taking a listing break. eBay has announced a new integration with Snupps. Bill, Indianapolis IN (hyrumsbro), asked why buyers want to remain anonymous.

Griff and Lee read current events from the eBay Radio Seller Events Calendar, located under Seller Resources in the eBay Radio archives. To submit your sellers group meetup or other event, go to eBayRadio.com; click on “Past Episodes” in the right-hand sidebar; then click on "Submit an Event" in the upper right-hand corner of any archives page.

New listener and first-time caller David, Clarkston MI (drschweitz), was held over from the prior segment to follow up on his question about bulk relisting and pricing strategy.  Ron, Birmingham AL (oilerman21),  won a $25 gift certificate for shipping supplies from Bubblefast (http://www.bubblefast.com). Ken, Pelham AL (jellybellydist), encountered a challenging buyer and asked, "What would Griff do?"

Griff and Lee shared some good news for sellers from a recent article in Forbes magazine. eBetsy, Dallas TX, called in with breaking news about this year's eBay OPEN! Bill, Indianapolis IN (hyrumsbro), wrote with a tip about vegetable-based packing peanuts. First-time caller David, Clarkston MI (drschweitz), wants to see views and watchers when bulk relisting so he can determine his pricing strategy.

Griff and Lee shared "8 Best Practices to Optimize Your eBay Listings" by Max Grodin from CrazyLister (http://www.crazylister.com) with help from Terapeak (http://www.terapeak.com) Julie, Las Vegas NV (julies*gems), has an international buyer who didn't update her name and address with eBay. John, Southbridge MA (jophicollectibles), had some helpful information for Julie. Ron, Birmingham AL (oilerman21), called in again with a tricky question about "new" vs "used" condition.

New seller Serena, Enola PA (serenascorner), is looking for an eBay mentor. Griff and Lee read current events from the eBay Radio Seller Events Calendar, located under Seller Resources in the eBay Radio archives. To submit your sellers group meetup or other event, go to eBayRadio.com; click on “Past Episodes” in the right-hand sidebar; then click on "Submit an Event" in the upper right-hand corner of any archives page.