eBay for Business

eBay for Business

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eBay for Business episodes

  • Ep 302 || Know Your Margins - Gross and Profit

    This week, Kevin Reeth of Seller Ledger returns to explain the importance of recording and tracking your margins in order to help your business become more productive. Kayomi and Griff answer questions on configuring your Return Settings and purchasing insurance in excess of what the carriers provide.


    Questions?

    Call us! 888-723-4630

    Email us! [email protected]

    Visit our eBay page! ebay.com/podcast

    Take our Survey!



    Episode Links

    eBay Advertising Blog


    Return Settings


    Shipping Insurance Help Page





    29 min
  • Ep 301 || One Seller’s Journey From Below Standard to Top Rated

    This week, eBay seller Stephanie Franco walks us through the steps she took to rescue her seller account after it slipped to Below Standard. Kayomi and Griff answer your questions about custom Item Specifics, the Stores Discount for shipping supplies, and 1099-K forms. 


    Questions?

    Call us! 888-723-4630

    Email us! [email protected]

    Visit our eBay page! ebay.com/podcast

    Take our Survey! https://connect.ebay.com/srv/survey/a/sellerops.podcast



    Episode Links


    Stephanie Franco’s eBay Store (Lady Suburbia)


    eBay and Form 1099-K



    30 min
  • Ep 300 || Shipping Hazardous Materials The Right Way

    Willam Schoonover, Associate Administrator of the Pipeline and Hazardous Materials Safety Administration talks about how to ship hazardous goods you sell on eBay. Griff and Kayomi answer questions about the EU General Product and Safety Regulation (GPSR) which was announced in the 2024 Summer Seller Update last week.


    Questions? You can;

    Call us! 888-723-4630

    Email us! [email protected]

    Visit our eBay page! ebay.com/podcast

    Take our Survey!


    2024 Summer Seller Update


    2024 Seller Summer Seller Update Forum on Community


    PHMSA Web Site


    eBay Hazardous Materials Policy


    EU General Product Safety Regulation



    30 min
  • Ep 299 || Supporting and Mentoring Other eBay Sellers

    Questions?

    Call us! 888-723-4630

    Email us! [email protected]

    Visit our eBay page! ebay.com/podcast

    Take our Survey! https://connect.ebay.com/srv/survey/a/sellerops.podcast


    This week, Patty Whitlock talks with host Georgea Mpampanis about how she found fulfillment as a seller of vintage jewelry as well as helping other sellers on eBay through the eBay Mentor program. Griff & Kayomi answer questions about shipping restrictions to the UK,, restrictions on running eBay auctions in certain states, and compliance with the EU Digital Services Act.


    Episode Links

    Update to Feedback Removal Policy

    https://community.ebay.com/t5/Announcements/Seller-Check-in-Feedback-Update/ba-p/34523278


    UK Product Safety Regulation

    https://www.gov.uk/guidance/consumer-product-safety-advice-for-staying-safe


    EU Digital Services Act

    https://www.ebay.com/sellercenter/resources/digital-services-act


    DSA in the Fall 2023 Seller Update

    https://www.ebay.com/sellercenter/resources/seller-updates/2023-fall/business#a-simple-way-to-meet-european-regulatory-requirements


    Ohio HB 321 law web page

    https://agri.ohio.gov/programs/auctioneers/resources/hb321




    36 min
  • Ep 298 || Our Quarterly All Question and Answer Episode

    This week, Griff and Kayomi answer questions from eBay sellers, addressing topics such as sending offers to buyers, turning off autofill features on item specifics, handling missing packages, and managing inventory. Griff, Kayomi, and Georgea discuss eBay's Seller Weeks program.


    Got a question about selling on eBay? Give us a call! 888-723-4630

    Or send your question to: [email protected]


    Visit us at ebay.com/podcast to view a transcript of this episode.


    Take our podcast survey


    25 min
  • eBay for Business - Ep 297 - Sourcing Inventory from Government Agencies

    Give us a call - 888-723-4630

    Send us an email - [email protected]

    visit us at ebay.com/podcast

      

    Welcome to eBay for Business!

    This week, eBay seller Richard Cash joins us this week to talk about his business sourcing and selling government agency surplus merchandise on eBay. Griff and Kayomi answer questions on how Best Offer works with Time Away and an unusual buyer request for shipping items back in a return.  

    To have your questions answered on our eBay for Business podcast, call us at 888 723-4630 or email us at [email protected].  To give us feedback, please take our podcast listener survey at (https://connect.ebay.com/srv/survey/a/sellerops.podcast)

     

    00:01 - Intro 04:04 - Sourcing Inventory from Government Agencies 13:54 - Q&A and Outro

     

    New links for Ep 297

    eBay Inc Blog - https://www.ebayinc.com/stories/news/neebay-to-discontinue-acceptance-of-american-express-payments-starting-august-17-2024/

    Surplus Guide for Public Agencies - https://richardcash.net/

    Time Away Help Page - https://www.ebay.com/help/selling/selling-tools/time-away?id=5137&st=3&pos=1&query=Time%20Away&intent=time%20away&lucenceai=lucenceai&docId=HELP1600

     

     

    Recurring Links / Phone Numbers / Hashtags Mentioned:

    888-723-4630 - Call in Line 

    eBay Seller News Announcements - ebay.com/announcements

    eBay Community - ebay.com/community

    eBay Weekly Community Chat - ebay.com/communitychat

    eBay Help - ebay.com/help/home

    eBay Meetups - ebay.com/meetups

    Managed Payments on eBay - ebay.com/payments

    eBay for Business Podcast - ebay.com/podcast

    eBay Seller Center - ebay.com/sellercenter

    eBay Seller Hub - ebay.com/sh

    eBay System Status - ebay.com/sts

    explore.ebay.com

    facebook.com/eBayForBusiness

    eBay for Business Podcast Listener Survey - https://connect.ebay.com/srv/survey/a/sellerops.podcast

    #ebaypodcast

    23 min
  • eBay for Business - Ep 296 - Three Customer Service Best Practices

    Give us a call - 888-723-4630

    Send us an email - [email protected]

    visit us at ebay.com/podcast

      

    Welcome to eBay for Business!

    This week, Seller David Ng created his own customer service best practices based on his own experience with frustrated buyers. He shares three of them with us on this episode. Kayomi and Griff answer your questions about bulk listing upload, wildcards in search, and the Ship Time Detailed Seller Rating. 

    To have your questions answered on our eBay for Business podcast, call us at 888 723-4630 or email us at [email protected].  To give us feedback, please take our podcast listener survey at (https://connect.ebay.com/srv/survey/a/sellerops.podcast)

     

    00:01 - Intro 05:33 - Three Customer Service Best Practices 14:43 - Q&A and Outro

     

    New links for Ep 296

    David Ng’s eBay Store - https://www.ebay.com/str/allwhowandertrading

    Seller Hub Bulk Uploads - https://www.ebay.com/sh/reports/uploads

     

     

    Recurring Links / Phone Numbers / Hashtags Mentioned:

    888-723-4630 - Call in Line 

    eBay Seller News Announcements - ebay.com/announcements

    eBay Community - ebay.com/community

    eBay Weekly Community Chat - ebay.com/communitychat

    eBay Help - ebay.com/help/home

    eBay Meetups - ebay.com/meetups

    Managed Payments on eBay - ebay.com/payments

    eBay for Business Podcast - ebay.com/podcast

    eBay Seller Center - ebay.com/sellercenter

    eBay Seller Hub - ebay.com/sh

    eBay System Status - ebay.com/sts

    explore.ebay.com

    facebook.com/eBayForBusiness

    eBay for Business Podcast Listener Survey - https://connect.ebay.com/srv/survey/a/sellerops.podcast

    #ebaypodcast

    28 min
  • eBay for Business - Ep 295 - The 2024 eBay Recommerce Report: The Era of Reuse

    Give us a call - 888-723-4630

    Send us an email - [email protected]

    visit us at ebay.com/podcast

      

    Welcome to eBay for Business!

    This week, Renee Morin, eBay’s Chief Sustainability Officer, joins us to talk all things Recommerce and the 2024 Recommerce Report. Griff and Kayomi answer your questions about finding an item’s SKU when an offer is received and how to list Specialty Services items correctly.

    To have your questions answered on our eBay for Business podcast, call us at 888 723-4630 or email us at [email protected].  To give us feedback, please take our podcast listener survey at (https://connect.ebay.com/srv/survey/a/sellerops.podcast)

     

    00:01 - Intro 04:12 - The 2024 eBay Recommerce Report: The Era of Reuse 18:19 - Q&A and Outro

     

    New links for Ep 295

    Summer Seller Check In - https://sellerevents.ebay.com/events/details/ebay-ebay-seller-events-presents-summer-seller-check-in/

    The eBay 2024 Recommerce Report - https://www.ebayinc.com/recommerce-report/

    The eBay Specialty Services Category - https://www.ebay.com/sch/316/i.html?_from=R40&_nkw=specialty+services&_dmd=2&rt=nc

     

     

    Recurring Links / Phone Numbers / Hashtags Mentioned:

    888-723-4630 - Call in Line 

    eBay Seller News Announcements - ebay.com/announcements

    eBay Community - ebay.com/community

    eBay Weekly Community Chat - ebay.com/communitychat

    eBay Help - ebay.com/help/home

    eBay Meetups - ebay.com/meetups

    Managed Payments on eBay - ebay.com/payments

    eBay for Business Podcast - ebay.com/podcast

    eBay Seller Center - ebay.com/sellercenter

    eBay Seller Hub - ebay.com/sh

    eBay System Status - ebay.com/sts

    explore.ebay.com

    facebook.com/eBayForBusiness

    eBay for Business Podcast Listener Survey - https://connect.ebay.com/srv/survey/a/sellerops.podcast

    #ebaypodcast

    29 min
  • eBay for Business - Ep 294 - The Road To Entrepreneurship Started with One Book

    Give us a call - 888-723-4630

    Send us an email - [email protected]

    visit us at ebay.com/podcast

      

    Welcome to eBay for Business!

    This week, we re-start our Seller Spotlight series with eBay seller and 2023 Up & Running Grantee Daniel Trujillo. Daniel talks about getting his start in business with a high school teacher who mentored his first steps towards entrepreneurship. And This week’s answered questions include two about eBay International Shipping and the eBay Standard Envelope and selling to international buyers who use Freight Forwarders.  

    To have your questions answered on our eBay for Business podcast, call us at 888 723-4630 or email us at [email protected].  To give us feedback, please take our podcast listener survey at (https://connect.ebay.com/srv/survey/a/sellerops.podcast)

     

    00:01 - Intro 02:58 - The Road To Entrepreneurship Started with One Book 19:29 - Q&A and Outro

     

    New links for Ep 294

    Daniel’s eBay Store - https://www.ebay.com/str/thehoarderstore

    eBay Shipping Preferences - https://www.ebay.com/ship/prf

    eBay International Shipping Explained - https://www.ebay.com/sellercenter/shipping/ebay-international-shipping

     

    Recurring Links / Phone Numbers / Hashtags Mentioned:

    888-723-4630 - Call in Line 

    eBay Seller News Announcements - ebay.com/announcements

    eBay Community - ebay.com/community

    eBay Weekly Community Chat - ebay.com/communitychat

    eBay Help - ebay.com/help/home

    eBay Meetups - ebay.com/meetups

    Managed Payments on eBay - ebay.com/payments

    eBay for Business Podcast - ebay.com/podcast

    eBay Seller Center - ebay.com/sellercenter

    eBay Seller Hub - ebay.com/sh

    eBay System Status - ebay.com/sts

    explore.ebay.com

    facebook.com/eBayForBusiness

    eBay for Business Podcast Listener Survey - https://connect.ebay.com/srv/survey/a/sellerops.podcast

    #ebaypodcast

    29 min
  • eBay for Business - Ep 293 - New Promotions Updates for Coupons, Sales Events, and More

    Give us a call - 888-723-4630

    Send us an email - [email protected]

    visit us at ebay.com/podcast

      

    Welcome to eBay for Business!

    This week, eBay Product Lead for the Seller Experience team joins us to outline all of the recent updates for promotions in Seller Hub. Kayomi and Griff answer questions about shipping supplies and store level and visibility with  Promoted Listings.  

    To have your questions answered on our eBay for Business podcast, call us at 888 723-4630 or email us at [email protected].  To give us feedback, please take our podcast listener survey at (https://connect.ebay.com/srv/survey/a/sellerops.podcast)

     

    00:01 - Intro 03:56 - New Promotions Updates for Coupons, Sales Events, and More 21:18 - Q&A and Outro

     

    New links for Ep 293

    Product Research Now On Mobile - https://community.ebay.com/t5/Announcements/Product-Research-formerly-Terapeak-is-now-on-mobile/ba-p/34440521

    Promotions Dashboard in Seller Hub - https://www.ebay.com/sh/mkt/promotionmanager/dashboard

    Store Subscription & Benefits - https://www.ebay.com/sellercenter/payments-and-fees/subscriptions-and-fees

    Promoted Listings - https://www.ebay.com/sellercenter/growth/promoted-listings

     

     

    Recurring Links / Phone Numbers / Hashtags Mentioned:

    888-723-4630 - Call in Line 

    eBay Seller News Announcements - ebay.com/announcements

    eBay Community - ebay.com/community

    eBay Weekly Community Chat - ebay.com/communitychat

    eBay Help - ebay.com/help/home

    eBay Meetups - ebay.com/meetups

    Managed Payments on eBay - ebay.com/payments

    eBay for Business Podcast - ebay.com/podcast

    eBay Seller Center - ebay.com/sellercenter

    eBay Seller Hub - ebay.com/sh

    eBay System Status - ebay.com/sts

    explore.ebay.com

    facebook.com/eBayForBusiness

    eBay for Business Podcast Listener Survey - https://connect.ebay.com/srv/survey/a/sellerops.podcast

    #ebaypodcast

    30 min

About eBay for Business

From the publisher's feed

The eBay for Business podcast is the number one eBay related podcast and a top e-commerce resource featuring eBay sellers, eBay employees and industry experts. This is the definitive weekly source for…

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